Publishing and Scheduling Posts
What happens if I turn off the URL tracking from Publishing Settings?
You will still be able to add UTM parameters manually on the Publishing window even if you have turned off the toggle button for URL tracking under Settings. To add UTM parameters manually from the publishing window, 1. Click on the New Post button ...Why is it important to enable URL tracking under Publishing Settings?
If you choose to enable URL tracking under Settings, UTM parameters will be automatically included in any URL you paste on the Publishing Window while you create your post—without you having to set the parameter each time you add a URL to publish.Can you shorten a link that contains UTM parameters?
Yes! Zoho Social automatically shortens the link you paste on the Publishing Window, using the default link shortening service zurl or via bit.ly if you have connected your account to Zoho Social, from the Publishing Preferences Settings.What is 'Social Network' under the utm_source parameter?
Under the utm_source parameter there are two possible preferences to choose from: Social Network or Custom Value. When you select your preference as Social Network, Zoho Social automatically sets the value of the parameter to reflect the name of the ...How many custom parameters are allowed?
You can include a total of 6 parameters when you enable UTM tracking for the posts you choose to publish via Zoho Social.What is a utm_content?
A UTM content is a parameter that helps you track down a specific link from which your visitor came from, when you have a couple of links pointing to the same URL. For example: utm_content= testlinkWhat is a utm_campaign?
A UTM campaign is a parameter that can be used in case you want to filter out your data based on a specific campaign name with which the user came via to your website. This helps understand which campaign generated traffic to a specific URL. For ...What is a utm_medium?
A UTM medium is a parameter that tracks the type of traffic that your visitor is from—it organizes traffic as organic, paid, email, social media etc. For example: utm_medium= socialWhat is a utm_source?
A UTM source is a social media platform like Google, Facebook, Twitter, LinkedIn, Instagram from where your website traffic comes from. For example: utm_source= GoogleHow to set UTM parameters on Zoho Social?
1. Click on the New Post button on your dashboard. 2. Type the content for your post and paste the URL you want to track the traffic for. 3. Now, click on the Add UTM Parameters icon and include the utm_source, utm_medium, utm_campaign, utm_term, and ...What are the publishing options available while scheduling a Retweet?
Zoho Social has multiple scheduling options with which you can plan and set your retweet for a later date. They are: 1. Retweet Now - Choose this option to publish your Retweet instantly. 2. Schedule for a Specific Date - This will help you schedule ...Can I add an image while Retweeting?
No! You won't be able to attach media files while Retweeting or scheduling a Retweet from within Zoho Social.How do I know if a Scheduled Retweet has been published?
The moment your Retweet is published, you will receive an auto-generated email from Zoho Social that your post is live.Can I undo a Retweet?
Yes, you can! To undo a Retweet, click on the highlighted Retweet button on the Tweet which you have already Retweeted, and the Tweet will be removed from your timeline. Undoing a Retweet will remove the Retweet from your timeline but will not affect ...Can I edit and delete a Scheduled Retweet?
Yes! You can edit and delete your scheduled Retweets from the Posts tab. Here are the steps to do it. 1. Once a Retweet has been scheduled, head to the Posts tab and tap on the Scheduled Posts. 2. Now, hover over the desired scheduled post and click ...How to schedule a Retweet from your Notifications?
1. Click on the Notifications icon (the bell icon) on the top right corner of your screen. 2. Select a Twitter notification from the drop-down and click to view details. From here click the Retweet option. 3. From the Publishing Window that opens up, ...How to schedule a Retweet from the Posts tab?
To schedule a Retweet from the Posts tab, follow the steps given below. 1. Tap on the Posts tab on your Dashboard and click on the Published Posts option. 2. Click on Twitter from the list of all the social channels displayed. 3. Select a Tweet and ...How to schedule a Retweet from the Monitor tab?
1. Click on the Monitor tab on your Dashboard to view all your Twitter columns. Select the Retweet option under any Tweet of your choice. This will prompt-open the Publishing Window with a preview of your selected Tweet. 2. In the publishing ...Can I @mention profiles and pages on Zoho Social?
Yes, you can tag pages and profiles when you're posting from Zoho Social, both from the web as well as the Android device. We currently support tagging for Facebook, X, LinkedIn and Instagram. Follow these steps when you're tagging users on each ...Can I disable the zShare button on images from other websites?
Yes, you can hide the zShare button that appears on images. Follow these steps: 1) Right-click the zShrare extension from your browser, and select Options. 2) Disable the toggle to hide the zShare button on all images from other websites. When you ...Can I bulk schedule posts on Google My Business?
Yes, you can bulk schedule your content to all your connected social channels- including your Google My Business listing. All you have to do is, click on Bulk Schedule from the New Post button on your Home screen or the Posts tab. You may optionally ...Can I bulk-schedule Instagram posts that can be uploaded directly from the desktop?
You can directly upload the CSV or XLXS file from the desktop, with the correct format. The CSV/ .XLS/ .XLSX file you upload should include this info: DATE CONTENT LINK URL IMAGE URL1 IMAGE URL2 IMAGE URL3 IMAGE URL4 The LINK URL is optional. Please ...Do I need to create a spreadsheet for each social channel when I bulk-schedule posts?
You can bulk schedule posts for all connected social channels by uploading a single spreadsheet on the Bulk Scheduler. You don't have to create separate spreadsheets for each social channel.Is it possible to bulk schedule posts for Instagram?
Yes, you can bulk schedule posts to all connected social channels on Zoho Social, including Instagram.Why am I unable to tag Instagram users when I publish posts via Zoho Social?
Tagging is available for Twitter, Facebook, LinkedIn, and Instagram. However, you will not receive tag suggestions for Instagram when you @mention users via Zoho Social. So, make sure you mention the right username for Instagram.How do I set up Custom Targeting on Zoho Social?
Facebook: When you're creating a post on Facebook, you'll be able to target your posts to your audience in a particular country, or to those who speak a particular language. To create posts for a target audience: Click the Set Targeting icon in the ...Is there a way to edit posts that are already published via Zoho Social?
Published posts cannot be edited from within Zoho Social. The posts have to be edited directly from each social channel's Page/Profile.Can I customize my tags and hashtags for each connected social channel when I publish via zShare?
With the zShare browser extension, you can customize your tags, @mentions, and hashtags that are specific to each connected social channel on Zoho Social.Is the selected scheduled date and time applicable to all my social channels when I publish via zShare?
Yes, it is. The schedule that you choose will apply to all the selected social channels. You cannot customize the scheduled date and time to post across different social channels. In case you need posts to go out at different times, you can do this ...Can I choose different images for my post's preview before I publish the post via zShare?
Yes, you can. While posting images via zShare, you can choose to share different images on different social channels by selecting the images you'd like to post on each social channels from the 'Suggested images' section of your publishing window. ...Can I compose a shorter version or my content for a particular social channel when I'm posting on multiple social channels via zShare?
Yes, you can customize your content when you publish via zShare. To customise the text content for a social channel, click on the social icon from the publishing window and make changes to the text, link, image, or thumbnail as per the guidelines for ...What does the feather icon indicate in the zShare publishing window?
The content typed in the default tab is denoted by the feather icon. The text and images typed here will be automatically copied to all the social channels you've selected. To customize the content for each social channel, select a particular social ...Can I customize my content for each social channel on Zoho Social?
Yes, you can customize your content for each social channel when you use the zShare browser extension on Zoho Social. Customizing Text, Hashtags, and Mentions: Text: To customize the text content for a social channel, click on its social icon and ...Can I publish posts with emojis via Zoho Social?
Yes, you can add emojis to your post. Here's how you can do that:. While composing a post or comment, press the Emoticon at the bottom of the text box then select an emoji to add it to your cursor location or you can use the keyboard shortcut (:) to ...Is it possible to discuss a video clip with my team in the Collaborate tab?
Yes, you can! Here's how you can discuss a video attachment with your team: Head over to the Published Posts, Scheduled Posts, or the Drafts section under the Posts tab. Click on the ellipsis button at the right hand side of your post. Select the ...Can I share video attachments with its URL via Zoho Social?
No, it is currently not possible to share a video using it's URL via Zoho Social. However, you can upload the video file directly from your device. Video upload is supported for the following social channels on Zoho Social: Facebook Page Twitter ...Is it possible to set up approvals in the Collaborate tab before I publish the video?
No, it is currently not possible to set up approvals in the Collaborate tab for all types of content. However, this feature is part of our product roadmap.Can I upload more than one video post via Zoho Social?
No, it is currently not possible to upload more than one video at a go, due to the API limitations imposed by these social networks.Is the video upload feature supported on the Mobile App?
Yes, the video upload feature is available on our Mobile app and zShare Browser Extension. Here's the link to our browser extension and mobile app- https://www.zoho.com/social/zshare.html | https://www.zoho.com/social/mobile-app.htmlWhy am I unable to publish posts with video attachments through the Bulk Scheduler?
We currently don't support the video upload feature when you schedule posts via the Bulk Scheduler. You can only upload videos to your Facebook Page, Twitter Profile, LinkedIn Page, and Instagram Business Profile from the New Post window.Next page
Access your files securely from anywhere
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Bigin?
New to Zoho Survey?
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
Zoho Creator Resources
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?