What is the CustomQ and how does it work?

What is the CustomQ and how does it work?


CustomQ is a form of scheduling that helps your Brand maintain a consistent posting schedule and avoid overlaps. Your Brand's CustomQ can consist of unique publishing slots for every day of the week.

To get started with CustomQ, a Brand or Portal Admin can set it up for each Brand by following these steps:
  1. Go to Settings —> Publishing —> Queue Settings



  2. Just create CustomQ slots by adding time slots for each day of the week
  3. You can also choose to clone slots from any day to other days
  4. Once you've set up CustomQ slots for a Brand, you and your team will be able to select the CustomQ option from the Queue tab in the New Post window to add posts to the CustomQ. Selecting this option will queue the post for the next available slot. At one point of time, only one post can be queued to a CustomQ slot. After you've added a post to the CustomQ, the next post that you want to add to the CustomQ will be queued for the next available slot and so on.
As long as you CustomQ posts, no two CustomQ'd posts can be scheduled for an overlapping time slot. However, you and your team can still use the Schedule tab to select the same time and date as a CustomQ'd post.


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                                                                                                  • Related Articles

                                                                                                  • Who can set-up CustomQ publishing slots?

                                                                                                    CustomQ slots can be set-up for multiple Brands that are managed under a Portal. While it can be used by any team member with publishing permissions, it cannot be set-up by them. CustomQ slots can be set-up and managed only by the Portal Admin or the ...
                                                                                                  • How can I set up CustomQ slots?

                                                                                                    On Zoho Social, Brand Admins and Portal Admins will be able to set up Custom Q slots. To do this: Click on Brand Settings under Settings, and then click Publishing. You will see the CustomQ  Settings on screen. Here you will see a list of days of the ...
                                                                                                  • How do I schedule a post using CustomQ?

                                                                                                    To schedule a post using CustomQ: Click on New Post button on your Zoho Social home screen  On the left side of your publishing window, you'll see the Queues tab  (not able to see it?) Under CustomQ, the next available time-slot will be displayed if ...
                                                                                                  • What happens when I delete a CustomQ time-slot?

                                                                                                    If you delete a CustomQ slot, that time slot will no longer appear within the CustomQ option for post authors to schedule a post to it. However, any posts that were already scheduled for this time slot prior to deleting it would go out as per their ...
                                                                                                  • Can I customize/make changes to a CustomQ schedule?

                                                                                                    If you are a Portal Admin or Brand Admin, you can customize your CustomQ time-slots for a Brand by adding new queue slots or deleting existing queue slots. You can do this by accessing the Publishing tab underneath Brand Settings within the Settings. ...
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