Structure
Where can I access the support tickets created from Zoho Social?
Follow these steps to access support tickets created from Zoho Social, 1. Go to the Reports tab. 2.Click on the orange button 3. Here you can see support tickets grouped under: a. Leads from Lead Ads b. Leads from Social Actions c. Contacts from ...
How can I change the time-range for stats shown in a specific report?
On a Card: 1. When you hover on a Card, next to the ellipsis menu, you can see an expand button. 2. Click on the button to view more details about the stats. 3. On this window, at the top right you will see "Last __ Days" button. 4. Select the time ...
What's the maximum time frame that can be defined while viewing reports in Zoho Social?
Users subscribed to the Standard plan can generate the summary reports with data over the last 15 days. Professional plan lets you visualize detailed reports over the last 3 months. Premium, Agency, and Agency Plus subscribers can generate detailed ...
Can I access reports for all my social channels?
In-depth reports are available for the following social media channels: Facebook Page LinkedIn Page YouTube Instagram TikTok Google My Business and Pinterest You can create a custom dashboard by adding the cards available across all these channels. ...
What is the 'Advanced Reports' permission?
If a role in your team has 'Advanced Reports' enabled, team members who are assigned this role can do the following: - Schedule network-specific Cards - View, create, and schedule Custom Dashboards Advanced Reports permission can be set this way: ...
What is the difference between Dashboards and Cards?
A Card Shows the statistics for a specific type of data for a social network. It includes analytics based on the statistics we get from that channel, and is displayed with a graph. Whereas, a Dashboard is a customized report that includes different ...
What is a Dashboard and how does it differ from a Network Report section?
A Dashboard one of the three types of reports for Zoho Social. A Network Report section shows the network-specific Cards that are related to each other under a particular social channel. A Dashboard is simply a report that can be customized with any ...
What are the types of reports available in Zoho Social?
There are three types of reports in Zoho Social: Card: Shows the statistics for a specific type of data for a social network. It is analysed by the statistics we get from that channel and displayed with a graph. Dashboard: A Dashboard is a report ...

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