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Connecting social channels - Frequently Asked Questions
Why are some of my social channels missing on the Live Stream tab? You can only view the following social channels on your Live Stream - Facebook Page, X Profile, Instagram Profile, and Bluesky Profile. How do I disconnect my social media channels ...
Why are some of my social channels missing on the Live Stream tab?
You can only view the following social channels on your Live Stream - Facebook Page, Twitter Profile, and Instagram Profile. Google My Business listing, Facebook Group, and LinkedIn channels (Pages and Profiles) and YouTube cannot be monitored ...
What social channels can I manage with Zoho Social?
With Zoho Social, you can manage your social media presence across the following channels: Facebook Page Twitter Profile LinkedIn Company Page LinkedIn Profile Google My Business listing Instagram Profile Pinterest TikTok YouTube Mastodon You can add ...
Why am I unable to re-authenticate my social networks?
Only users with Admin access to the social networks can authenticate them in Zoho Social.
Why is Zoho Social asking me to re-authenticate my account after I configure my pages?
For security reasons, many social networks only let you stay logged in for 60 days. Once the 60-days login period lapses or if your password changes, you'll have to re-authenticate your account in Zoho Social.
Why aren't any pages shown on the list after I sign in to the social channel?
There might not be any available pages to configure the account. Check your settings in the Social Channel in case you missed adding it there. Usually, this happens when you don't have any pages connected to your social channel. Other reasons could ...
How do I disconnect my social media channels from Zoho Social?
Disconnect social media channels from Zoho Social Go to Settings -> Social Channels. Click Disconnect next to the social channel that you want to disconnect from Social. Click Disconnect in the pop-up again to confirm.

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