Team Collaboration
Can I start a new message thread or make audio/video calls with a user who is not my contact?
Yes! You can create a new chat thread and make audio/video calls with a user who is not your contact. While you attempt to do so, they would be added as a mutual contact automatically by Zoho Social.
How to make audio/video calls on Zoho Social?
You can jump into quick audio/video calls with your teammates from the Posts, Collaborate, and the Reports tab from within the Zoho Social dashboard. For more information, head to our help guide.
How to start a new chat thread on Zoho Social?
You can initiate a new conversation with your teammates from the Posts, Collaborate and the Reports tab within the Zoho Social dashboard. Head to our help guide to know more about it.
How do I resolve any audio/video issues that crop up?
Make sure Zoho Social has the permission to access your microphone and camera to make an audio or a video call. To change the Microphone settings, Click on the lock icon present on the address bar. Select Site settings. Under Permissions, click ...
Can I start a new chat thread and make audio/video calls on iOS and Android?
Currently, you can only create a new chat thread and initiate audio/video calls on the Desktop application. However, this is on our product roadmap, and you can expect this feature very soon on iOS and Android platforms as well.
Who can see my discussions on Zoho Social?
All discussions around Posts, Connections, Mentions or Reports are shared with all members regardless of their role. But while initiating the discussion, you can choose to restrict viewership by clicking on the drop-down on the discussion tab. From ...
What can I collaborate on using Zoho Social?
You can collaborate on different things from across Zoho Social - Posts, Connections, Mentions or Reports - and bring your whole team onboard the discussion. Say, you've spotted something interesting on your livestream, like a fun Tweet about your ...

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