Interact with your audience on LinkedIn Page
Reaching out to a brand on social media via direct messages proves to be one of the best ways in which you can connect or get your queries answered, and build a relationship. LinkedIn Pages Messaging allows brands to connect with their prospects and also offer a direct channel for customers or any LinkedIn member to reach out to your brand.
Enabling messages in LinkedIn Company Page
To start receiving messages on your LinkedIn company page, the Page Admin has to enable messages from the Inbox Settings.
To enable messages
- Go to your LinkedIn page and select Inbox.
- Click More > Inbox Settings and toggle the Message button On.
- Click Save.
Interacting from Zoho Social
Once your LinkedIn Company Page is integrated with Zoho Social, you can go ahead and start responding to messages from the Messages tab or the Inbox tab.
Note:
- To send messages, the Team Member from Zoho Social should have either Super Admin or Content Admin access in LinkedIn Company Page.
- Only the messages from the last 60 days will be displayed due to API limitations.
To respond from the Messages tab
- Go to the Messages tab and select the LinkedIn Company Page icon.
You will see a list of all your messages. - Select a chat to read the message, type your response, and hit Reply.
To respond from the Inbox tab
- Go to Inbox tab and select the LinkedIn Company Page icon.
- Select a message and type your response. You can also click Zia to help generate a reply or rephrase your content.
- Click Post.
Assigning messages to your team members
Zoho Social lets you assign the messages received from the LinkedIn Company Page to a DRI in your team. You can either do this manually for each interaction or setup Assignment Rules to automate the process.
To assign interactions manually
- Go to Inbox tab and select the LinkedIn Company Page icon.
- Go to the message and click the Assignee drop down list to select a team member.
To assign interactions automatically
- Go to Settings > Inbox Preferences > Automation.
- Click + Create New Rule.
- Enter a Rule Name and Description.
- Select rule criteria as Channel is LinkedIn Company Page from the drop down list.
- Select the Team Member from the Assign Interaction to drop down list.
- Click Save.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Can I find what industries my LinkedIn Company Page followers belong to?
Yes, to find the industrial backgrounds of your LinkedIn Page followers, - Go to Reports - Head to LinkedIn reports - Here, under the Audience section, you'll see the Card Page Followers by Industry. Page Followers by Industry shows the Industries ...Can I find the nationalities of my LinkedIn Company Page followers?
Yes, to find the nationalities of your LinkedIn Page followers, - Go to Reports - Head to LinkedIn reports - Here, under the Audience section, you'll see a Card displaying a map, Page Followers by the Country.This maps the Countries of your LinkedIn ...Can I track the follower growth for my LinkedIn Company Page?
Yes, to track your follower growth: - Go to Reports - Head to LinkedIn reports - Here, under Audience section, you'll see the Card, Page Follower Growth Page Follower shows the number of New Followers gained on your LinkedIn Page along with the ...Can I find the number of organic and paid followers for my LinkedIn Company Page?
Yes, to find the amount of organic and paid followers for your page, - Go to Reports - Head to LinkedIn reports - Here, under the Audience section, you'll see the Card Organic Vs Sponsored Page Followers.This Card shows the distribution of Organic ...LinkedIn Lead Ads Integration
LinkedIn Lead Ads are a great way to reach your marketing audience, increase your brand awareness, generate qualified leads, and filter out potential customers for your business. With LinkedIn Lead Ads integration on Zoho Social, 1. Pull-in and ...
New to Zoho LandingPage?
Zoho LandingPage Resources