Supported Plans : The feature is available in Premier, Premier Trial, Zoho One and Zoho One Trial plans.

Accessibility : The feature will be accessible to users with the following permissions:

1. Read item
2. Add item in project backlog

Note : Recurring item scheduling is not supported for archived projects.

Schedule and Manage Recurring Item

1. Install and authorize extension
2. Create recurring item
3. View frequency details
4. View and track recurring items
5. Edit recurring item
6. Delete recurring item

Install and authorize extension

1. Click on the Setup icon in the top right corner to navigate to the Setup page.
2. Click All under Marketplace section. The listing page will appear.
3. Click the Configure button in the Recurring option. The configuration page will appear.
4. Click the Install button. The extension will be installed.
5. Go to Authorization tab .
6. Click the Authorize button. You will get a request to allow DRE to access data in your Zoho account.
7. Click the Accept button. The authorization process will be complete and your extension will be available in the detail view of your work items.

Schedule recurring item

Note : 

1. The extension needs to be installed and authorized.
   
2. Schedule recurrence based on days, weeks, or months. The parameters for frequency of recurrence will vary based on your selection.

1. Navigate to the Project Backlog .
2. Go to detail view of the work item that needs to be a recurring item.
3. Click on the Recurring item icon available in the right-side bar. The Scheduling window will appear.
   
   
4. Under Once in every , select Days and enter the number of days at which a recurrence needs to be triggered. For instance, if you enter 2 and select days, a work item will be created once in every 2 days.
   
   
5. Enter the Number of recurrences. For instance, if you enter 5, a work item will be created 5 times once in every 2 days.
   
1. 

   Note: If you select the checkbox Forever, the recurring item will be created indefinitely once in every 2 days.
6. Select the Time at which the item needs to be created. For instance, if you select time as 9.00 AM, a work item will be created 5 times once in every 2 days at 9.00 AM.
   
7. Select the users in Assignee. They will have this work item assigned to them.
8. Select Save. The scheduled item gets listed in the Recurring item window.
   

1. Navigate to the Project Backlog.
2. Go to detail view of the work item that needs to be a recurring item.
3. Click on the Recurring item icon available in the right-side bar. The Scheduling window will appear.
   
   
4. Under Once in every, select Weeks and enter the number of weeks at which a recurrence needs to be triggered. For instance, if you enter 2 and select weeks, a work item will be created once in every 2 weeks.
   
   
5. Enter the Number of recurrences. For instance, if you enter 5, a work item will be created 5 times once in every 2 weeks.
   

1. Note: If you select the checkbox Forever, the recurring item will be created indefinitely once in every 2 weeks.
   
6. Select the Day on which the items needs to be created. For instance, if you select Monday, a work item will be created 5 times once in every 2 weeks on Mondays.
7. Select the Time at which the item needs to be created. For instance, if you select time as 9.00 AM, a work item will be created 5 times once in every 2 weeks at 9.00 AM on Mondays.
8. Select the users in Assignee. They will have this work item assigned to them.
9. Select Save. The scheduled item gets listed in the Recurring item window.
   

1. Navigate to the Project Backlog .
2. Go to detail view of the work item that needs to be a recurring item.
3. Click on the Recurring item icon available in the right-side bar. The Scheduling window will appear.
   
   
4. Under Once in every, select Months and enter the number of months at which a recurrence needs to be triggered. For instance, if you enter 2 and select months, a work item will be created once in every 2 months.
   
   
5. Enter the Number of recurrences. For instance, if you enter 5, a work item will be created 5 times once in every 2 months.
   

1. Note: If you select the checkbox Forever, the recurring item will be created indefinitely once in every 2 months.
   
6. Select whether the work items creation needs to be repeated by Day of the week or by Date . For instance, if you select Date as 15, a work item will be created 5 times once in every 2 months on the 15th of that month.
7. Select the Time at which the item needs to be created. For instance, if you select time as 9.00 AM, a work item will be created 5 times once in every 2 months on the 15th at 9.00 AM on Mondays.
8. Select the users in Assignee . They will have this work item assigned to them.
   
   
9. Select Save. The scheduled item gets listed in the Recurring item window.
   

View frequency details

1. Frequency: Whether the recurrence is based on Days, Weeks, or Months
2. Scheduled on: The date on which the schedule for the recurring item was created.
3. Scheduled by: The name of the user who created the schedule.
4. Upcoming Occurrence: The date on which the upcoming work item will be created.
5. Final Occurrence: The date on which the last work item will be created.
6. Remaining Occurrences: The remaining number of recurrences for that work item.
7. Status: Whether the schedule is currently active, suspended, or completed.
   

View and track recurring items

Edit recurring item schedule

1. Navigate to the Project Backlog.
2. Go to detail view of the work item that needs to be a recurring item.
3. Click on the Recurring item icon available in the right-side bar. The Scheduling window will appear.
4. Hover on the Frequency details of the required schedule.
5. Click the Edit icon.
   
   
6. Make necessary changes.
7. Click the Update button. The changes are saved and reflect in the Frequency details.

Delete recurring item schedule

1. Navigate to the Project Backlog .
2. Go to detail view of the work item that needs to be a recurring item.
3. Click on the Recurring item icon available in the right-side bar. The Scheduling window will appear.
4. Hover on the Frequency details of the required schedule.
5. Click the Delete icon. A confirmation pop-up will appear.
   
   
6. Click Yes to confirm. The schedule will be removed. The recurring item will no longer be created.  However, the items that were already created using this schedule will continue to be available in the Linked Work Items section of the respective work item.