Audit Logs
Audit logs track all the relevant records of significant activities related to surveys, portals, and departments in chronological order. You can find the date and time of action along with the username and the activity in detail. However, the audit logs retain only the latest 180 days' history. You can also apply filters to check the activities by user, date, and action. It also captures all the following actions performed in the surveys, portals, and departments—Create, Update, Delete, and Download.
Note |
| Department admins can only view their own and their department members' audit logs. |
With HIPAA compliance, you can now track all ePHI modifications and export the audit logs into CSV or spreadsheet formats as well. However, it is the responsibility of the covered entities to protect and retain the data as per HIPAA requirements.
The Audit Logs track the following activities within the survey builder:
Section | Actions |
Questions |
|
Pages |
|
Custom variables |
|
Tags |
|
Scoring |
|
Translate survey |
|
Share survey |
|
Copy/transfer survey |
|
Logic |
|
Export |
|
Public preview |
|
Reviewer |
|
Settings |
|
CRM integration |
|
Trigger emails |
|
Trigger functions |
|
Webhook |
|
Offline survey |
|
Inline email |
|
Buy responses |
|
Email distribution |
|
Pop-up survey |
|
Visibility |
|
Restrictions |
|
Password protection |
|
Response |
|
Reports |
|
Schedule reports |
|
Share report |
|
Filter |
|
Charts |
|
The Audit Logs track the following activities within the survey setup:
Section | Actions |
Portal |
|
Department |
|
Portal/department user |
|
White label |
|
Domain authentication |
|
Roles and permissions |
|
Themes |
|
To track the activities related to a survey:
- Open any survey and click Audit Logs in the left pane.
To track the activities related to a portal:
- Click Setup in the user info widget.
- Click Audit Logs within Portal Setup in the left pane.
To track the activities related to a department:
- Click Setup in the user info widget.
- Click Audit Logs within Department Setup on the left pane.
To apply filters to the logs:
- Open survey/portal/department Audit Logs.
- Click the filter icon in the top-right corner.
- Select the user in the Filter by user dropdown list to filter the activities a particular user performed in the survey.
- Select a time range in the Filter by date dropdown list to filter the activities for a particular time period.
- Select the actions (Create, Update, Delete, Download) you would want to filter for in the Filter by action dropdown list.
To export audit logs as CSV or spreadsheet:
- Open survey/portal/department Audit Logs.
- Click Export in the top-right corner and select As CSV/As spreadsheet.
- Edit the File Name if required.
- If you'd like to keep the file protected with a password, turn on the Password knob.
- Enter the password in the Enter Password field.
- Click Export.
Note: Portal and department admins can now manage the exported files within Setup> Portals and Setup>Departments respectively. Read more on Exports and where to find the exported files here.
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