Advanced Options
How can I send an e-book to those who filled out the survey?
If you have an email question in your survey questionnaire, you can send an email to the respondents with the e-book attached as a link in the email template. Read more here.
Is it possible to transfer a survey if the free trial period has ended?
Yes, you can. However, make sure the receiver has a paid version of the Zoho Survey.
Can a survey created in the free trial version be transferred to another account that has a Plus plan?
Yes, you can use the Transfer Survey option for this.
What is a dynamic parameter?
A dynamic parameter is a value that can be appended along with the survey URL to track its traffic. For example, a dynamic URL parameter includes the URL, a parameter, and the parameter value. In the URL, ...
How do I customize questions based on the responses I received for a previous question?
You can pipe in the response to a previous question into the following question. Click Insert Variable, and select the question for which you wish to add a follow-up question. Read more here.
Do you have the option to translate the survey to other languages?
Yes, you can use the Additional Languages option to translate your survey to over 75 languages. You can choose the language into which you need the survey translated, and we will get it done. It is available with the option to switch from the default ...
Do I need to write the translated text while translating my survey, or does the software translate it for me?
The software will translate it for you. You needn't do any manual translation.
Is it possible to keep specific names untranslated when translating a survey?
Unfortunately, this is not currently possible. However, you can manually change the names back to English within the translated sections.
How does the pre-populate answers option work?
You can use the autofill feature to pre-populate answers to your survey questions. You can pre-populate the survey as a default value, or you can use a custom variable and pass the value via the survey URL. Read more here.
How can I share the survey with my manager for feedback before launching?
You can use the Invite Reviewer feature to share your survey with a colleague or friend to get their feedback and suggestions.
Can I get the survey templates translated to other languages?
Yes, you can translate the survey templates as well.
Can I use And/Or logic within display logic?
We do currently support And/Or logic in display logic. We support this in page skip logic, trigger emails, and settings as well.
When I invite a reviewer or share the survey with a colleague, is it necessary for the reviewer or the colleague to have an account with Zoho?
Yes, they need to have an account with Zoho to access the survey you share with them to view. However, when you send out a survey for review, it's not necessary for your reviewer to have an account with Zoho.
Is there a way I can share all of my surveys with another person in my organization without having to share them one by one?
This can be done by adding users to your department. All the members in your department will have access to all the surveys in your department. To set this up, in your Zoho Survey account, navigate to Setup. In the Manage Users section, under your ...
Is it possible to print the surveys?
Surveys can be printed. Click Advanced Options in your survey builder and select Print. Remember to select Export as PDF in Advanced Options and print the PDF for a clean copy.
Can I upload data from an Excel sheet into a survey form?
Sorry, you cannot upload data from an Excel sheet into a survey, but the reverse is possible. You can export data into Microsoft Excel or as a PDF.
Can I transfer or copy one survey's data into another survey?
Sorry, it's not possible to transfer one survey's data into another survey. However, it is possible to copy the questions in one survey to another.
Is it possible to translate my survey to one of the Indian regional languages?
Zoho Survey supports the translation of surveys into Indian regional languages, such as Gujarati, Marathi, Kannada, Urdu, Telugu, Punjabi, Odiya, Bengali, Hindi, Malayalam, and Tamil.
How many languages do you support in the translate survey feature?
We support the translation of surveys in over 90 languages.
I want to use the answer of a particular question on page one of the survey as a variable in a question on the subsequent page. Is there a limitation in using custom variables on different pages?
No, there is no restriction in using variables on different pages. To pipe in the response to the previous question into the following question, click Insert Variable and select the question for which you wish to add a follow-up question. Read ...
Is there a setting to collect email addresses from my survey respondents without asking for their addresses explicitly?
You can collect the respondents' email addresses even without asking them by sending the survey through Zoho Campaigns or Zoho CRM. You can also use the custom variable feature to do this.

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