Enterprise and Trial
How much does Zoho Survey cost if I'm already a Zoho Workplace user?
As Zoho Survey isn't part of Zoho Workplace, you will need to buy one of our paid plans to use our advanced features. You can also use our free version with limited features. Check out our pricing chart here.
What features are available in the free plan?
You can create unlimited surveys with up to 10 questions and collect 100 responses per survey with our free plan. Check out our pricing chart to view the various plans and the features available in each plan.
How much do Zoho Survey plans cost? Do I need to pay extra to view the responses?
You will have unlimited responses if you are on Zoho Survey's annual plan. For monthly plan users, the response limit is 3000 for the Plus plan, 5000 for the Pro plan, 7000 for the Enterprise plan, and for free users, the limit is 100 responses. ...
Is Zoho Survey part of Zoho One?
Yes, Zoho Survey is part of the Zoho One bundle. Check out the Zoho One pricing chart.
Can I access Zoho Survey using Zoho CRM Enterprise license?
Yes, you can use the free version of Zoho Survey with limited features. Take a look at our pricing chart.
Are the features of Zoho Survey available only in your premium service or does it come at an extra cost?
Most of the features are available in the paid version. You can compare our various pricing plans here.
How do I change the admin or transfer admin privileges in Zoho Survey?
You might to transfer the admin privileges in your Enterprise edition of Zoho Survey due to multiple reasons. Before we start, please ensure that the new admin has an account with Zoho Survey. To transfer admin privileges: Ask the existing admin to ...
I just upgraded my plan from Pro to Enterprise. What changes will this make in my survey account?
Although our Pro plan is the most popular of all our subscription plans, the Enterprise plan gives you all that Zoho Survey offers. Take a look at our pricing comparison chart.
Is Enterprise the only version that can allow more than one user in my CRM system to access the survey?
Even with a Pro plan, you can integrate your survey with Zoho CRM. Nonetheless, Zoho CRM users can access the surveys within Zoho CRM irrespective of the number of users in their CRM accounts.
Can I remove a user from one of my departments?
You can remove users from your departments. Navigate to Setup in your Zoho Survey account. Click Department Users. Hover over each member in your department and click Remove. You can also remove users from your portals, or choose to keep their status ...
What are the various roles available in Zoho Survey?
There are four default roles available across all departments.
If I no longer use Zoho Survey for active surveys, is it possible to keep all of my result data from my survey online without paying the monthly subscription?
You can view the survey report even while you are in Zoho Survey's free plan. However, it won't be possible to export the report in the free plan. Before downgrading the survey plan, we suggest that you export the results that you might require ...
If I downgrade from Enterprise to one of the lower plans, is it possible to access the survey data?
The survey and its data will be available and accessible even in the free plan, with limited features and permissions.
How many departments can be created in the Enterprise edition?
In the Enterprise edition, we have not set any limit to the number of departments one can create.
How many users can be added to the survey account in an Enterprise edition of Zoho Survey?
In the Enterprise edition, you can add as many users as you want. You can add two users to the base plan and can purchase add-ons for every additional user. Please refer our pricing page for more details.
After upgrading to a paid plan from a free trial, why are some of my respondents' email address no longer being captured?
Respondent's email addresses can be displayed with the help of Zoho CRM integration. However, the integration is possible only in our Pro and Enterprise plans. To view the respondent's email addresses in the future, please upgrade your survey account ...
What happens when my trial expires?
You will no longer have access to any of our paid features. However, all the surveys and its data will be available and accessible even in the free plan, with limited features and permissions. If you have created departments and added users during ...
What features do I get to use in Enterprise trial version of Zoho Survey?
The trial version will be active for seven days. You can avail all the features that the Enterprise edition offers but with a limit of 100 responses/survey. Responses collected after the limit will be hidden. If you upgrade to an annual plan, the ...

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