Is there a way to add a survey to emails, where it automatically sends a feedback survey to someone after they have used Zoho Chat on our website?
In Zoho Survey, you can embed a survey with the help of any email marketing tool. However, we do not support any feature that automatically sends feedback surveys, since it is based on the functionality of websites. We would suggest you contact Zoho Cliq (
support@zohocliq.com) or Zoho SalesIQ (
support@zohosalesiq.com) to check whether this is possible.