Learn How to Trigger Functions With Zoho Survey - Online Help Guide

Trigger Functions

Zoho Survey is integrated with Deluge, our online scripting language, which can help you add functions to automatically perform actions when responses are submitted. Use Deluge and APIs to create connections and push data to third-party services or other Zoho products, even if they aren't yet integrated with Zoho Survey. For example, you can set a trigger to create a support ticket in Zoho Desk when a bad review comes in, or send a thank you email every time a response is submitted.

The trigger function screen has the following components:
Syntax: The scripts available on the left pane
Editor: The Deluge editor where you add scripts to trigger actions
Variables: The survey responses for each question to be used in the script, on the right pane
Templates: The pre-written, ready-to-use code
Logs: The log list for debugging purposes
Connections: The connections that you would need to perform integrations within Zoho products

Trigger functions in Zoho Survey

To enable trigger functions in your survey:

  1. Click the Hub tab.

  2. Click the Triggers section.
    triggers
  3. Click Create in the Trigger Function section.
    trigger-function-create
  4. Drag and drop syntax from the left pane into the script editor.
    trigger-function-syntax
  5. Copy variables and templates from the right pane and paste them into the script based on your requirements. Read more about built-in Deluge functions here.
    Templates in trigger function
  6. Click  Keyboard shortcuts in Survey trigger function  to access the keyboard shortcuts.
    Detailed keyboard shortcuts in trigger function
  7. Click Save.
    trigger-function-save

To remove a function:

  1. Click Remove Function in the top right corner of the script builder to remove a function you have added. 
    trigger-function-remove
  2. Click Yes in the confirmation message that opens. 
    trigger-function-remove-confirm

To check the logs:

  1. Click Show Logs in the bottom left corner of the Deluge editor. Use the logs for debugging purposes. 
    trigger-function-show-logs
  2. Click Refresh Logs to update the logs. 
    trigger-function-refresh-logs
  3. Click Hide Logs to close the log window. 
    trigger-function-hide-logs

To add a connection:

  1. Click Manage Connections and select Add Connection. You can perform the following actions here: 
    trigger-functions-manage-connections
  2. Select a service to trigger a function
    1. Select a service in the Pick Your Service section. 
    2. Type a connection name in the Connection Name field. 
    3. If there are scopes available for the service, you can select them from the Scope list. 
    4. Select the checkbox to use the credentials of the logged in user. 
    5. Click Create and Connect
    6. Type the API key into the Please enter the API Key text box. 
    7. Click Save Details
    8. Click Accept to allow the users to access the listed information, and your connection status will change to Connected. 
    9. Click Reject if you don't want to allow them to access the listed information. 
    10. Click Back to go back to the previous page. 
    11. Press esc to close this process. 

To add a service that isn't available as a connection:

  1. Click Custom Service
  2. Type a name for your service in the Service Name field. 
  3. Select an authentication type in the Authentication Type dropdown. 
  4. Select the parameter type in the Param Type dropdown. 
  5. Type a connection name in the Connection Name field. 
  6. Select the checkbox that follows to use the credentials of the logged-in user. 
  7. Click Create and Connect.
    Select a custom service

To edit a connection: 

  1. Hover over the connection and click the edit icon on the All Connections page. 
    trigger-function-edit-connection
  2. Make the necessary changes and click Update.

To view all your connections: 

  1. Click Manage Connections. You will be taken to the All Connections page. 
    trigger-functions-manage-connections 
  2. Click Own Connection to view all the connections you have created. 

To reconnect:

Hover the mouse over a connection and click Connect or click the plug icon trigger-function-reconnect on the All Connections page.


To delete an existing connection:

  1. Hover the mouse over a connection and click Delete on the All Connections page. 
    trigger-function-delete-connection
  2. In the confirmation message that follows, click Yes, Delete
    trigger-function-delete-connection-confirm
    Read more about Deluge here.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media

                                                              Use cases

                                                              Make the most of Zoho Desk with the use cases.

                                                               
                                                                

                                                              eBooks

                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                               
                                                                

                                                              Videos

                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                               
                                                                

                                                              Webinar

                                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                               
                                                                
                                                              • Desk Community Learning Series


                                                              • Meetups


                                                              • Ask the Experts


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner

                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • Trigger Emails

                                                                                                                          Triggers are actions or workflows that you can create from within Zoho Survey. Zoho Survey currently supports three triggers, Trigger Emails, Trigger Functions, and Webhook. You can set up automated email notifications for every survey response or ...
                                                                                                                        • Create an Email Invitation Trigger on Pipedream

                                                                                                                          Pipedream is a powerful tool that connects different applications and automates their workflows. The Zoho Survey and Pipedream integration can help you send timely survey emails or set automated workflows based on the actions performed in your ...
                                                                                                                        • Create an Email Invitation Trigger on Zapier

                                                                                                                          Send email invitations to your respondents based on actions from other applications by connecting your Zoho Survey account with automation services like Zapier. Through this, respondents can receive feedback emails for purchasing a product on an ...
                                                                                                                        • Trigger Invitations using Zoho Survey API

                                                                                                                          Overview Enabling the Zoho Survey API allows you to automatically distribute surveys via email to your contacts. Any application can use trigger-based email distribution to send email invitations when an event occurs. Use Cases : Here are some ...
                                                                                                                        • Create an Email Invitation Trigger on Zoho Flow

                                                                                                                          Send email invitations to your respondents based on actions from other applications by connecting your Zoho Survey account with automation services like Zoho Flow. Through this, respondents can receive feedback emails for purchasing a product on an ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources