Question Types
- Open-ended questions are those that allow the respondents to enter any kind of information. A few such response collection tools include Short Answer and Long Answer.
- Close-ended questions have a limited set of options, and respondents will have to choose answers from those presented. Matrix Choice, Rating Scale, and Multiple Choice Questions are a few examples. Read more here.
Multiple Choice Questions
Use these when you want your respondents to choose one or more options from a fixed number of choices. Learn how to add a multiple-choice question.
Rating/Ranking Questions
These are useful when you have a rating scale and you want your respondents to rank a set of possible choices. Remember to make your scale an odd number so there is a middle option. Make sure to keep all scales and labels consistent throughout the survey.
Copy from Other Survey
If you are collecting answers from multiple surveys, you can have your respondents copy their answers from a previous survey. Learn more about this feature.
Slider
When you want your respondents to provide a discrete value in their answers. Learn how this works.
Contact Information
If you need to collect a respondent's background information, use a Contact Information question. See how this works here.
Matrix Choice Questions
Use these when you want respondents to rate multiple items using the same parameters. Learn how to use a matrix choice question in your survey.
Forced Ranking
When you want to prevent a respondent from choosing the same ranking for more than one variable in a matrix choice question. Read more about forced ranking.
Net Promoter Score (NPS)
These are useful when you want to know if your respondents would recommend your product to others. A Net Promoter Score allows you to measure customer satisfaction and get your product rated within a consistent range of 0-10. Learn how to use NPS in your survey.
This question is used when you want to know your respondents' email addresses. The Email textbox will display an error if any text other than a complete email address is entered. Learn how to add an email textbox to your survey.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Question Editor
Piping When you want to ask a question based on a previous response. You can pipe in variables from previous questions and customize follow-up questions. Read this to see how it works. Question Hint When you want to give an extra piece of information ...Question Bank
If you think you can't come up with the questions for your survey on your own, we are there to help you out. There are two ways in which you can add ready-made questions to your survey: Template Gallery Existing Surveys Template Gallery As you ...Bulk question builder
Using the bulk question builder, you can add multiple questions at once, saving you time. It's simple, efficient, and perfect for getting your surveys up and running quickly. Who can access it? The bulk question builder is accessible to anyone who ...Contact Information
The Contact Information question type can be used to collect the respondent's contact information through a single question. This also reduces the chaos of using a lot of Short Answer questions. For example, however not mandatory, you could add a ...Signature
The Signature question type enables the respondents to add their names and signature as responses. You can put the signature by using your mouse or touchpad. Make sure it stays inside the box. In the following example, the signature question is used ...