Use these when you want your respondents to choose one or more options from a fixed number of choices. Learn how to add a multiple choice question.
These are useful when you have a rating scale and you want your respondents to rank a set of possible choices. Remember to make your scale an odd number so there is a middle option. Make sure to keep all scales and labels consistent throughout the survey.
If you are collecting answers from multiple surveys, you can have your respondents copy their answer from a previous survey. Learn more about this feature.
When you want your respondents to provide a discrete value in their answers. Learn how this works.
If you need to collect a respondent's background information, use a Contact Information question. See how this works here.
Use these when you want respondents to rate multiple items using the same parameters. Learn how to use a matrix choice question in your survey.
When you want to prevent a respondent from choosing the same ranking for more than one variable in a matrix choice question. Read more about forced ranking.
These are useful when you want to know if your respondents would recommend your product to others. A Net Promoter Score allows you to measure customer satisfaction and get your product rated within a consistent range of 0-10. Learn how to use NPS in your survey.
This question is used when you want to know your respondents' email addresses. The Email textbox will display an error if any text other than a complete email address is entered. Learn how to add an email textbox to your survey.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.
Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.
Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.
Make the most of Zoho CRM with these useful tips.