Generate Unique URLs

Generate Unique URLs

Generate Unique URLs 

 
By generating unique survey URLs tailored to individual respondents, you can send targeted surveys to obtain more reliable and accurate survey results. Unique survey URLs provide privacy for both you and your respondents, so you can establish a higher level of trust. You can also keep track of who has completed the survey, and ensure that respondents are not completing the same survey multiple times.
 

 
For example, a banker wants to send a payment notice email along with a feedback survey to a customer named John. He may want to include a personalized payment link in the survey. This link will take John straight to a payment page where he can choose an amount and clear his debt without needing to enter any personal information, such as his name or bank account number.

Availability:
The Generate Unique URL (using parameter) feature is available to all Paid Plan users.
 
To Generate Unique URL links (with Zoho survey) :
1. Go to the Launch tab.

2. Under Distribution on the left pane, click Generate Unique URLs.
Note: You can only access this option after you publish the survey.
3. Click Continue. Upload a CSV file to generate unique survey URLs for each respondent.
4. Once the CSV file is uploaded successfully, click Generate.
 


 
The generated URL file will be automatically downloaded. You can find the respondent's (shortened) unique URL at the end of each line in your downloaded CSV file. The uploaded CSV file data will be treated/considered as the "Respondent Variable" and can be accessed under "Individual Responses" in the Report section.


Note :
Only CSV files can be uploaded. You cannot upload a CSV file containing more than 1,000 values/entries.


Upload a CSV file with UTF-8 encoding characters to import properly.

The URLs will be generated as shortened URLs. You can generate a maximum of 10,000 shortened URLs per survey account within 24 hours.


Respondent data will not be stored during uploading or during unique URL generation. 




 
To Prevent multiple responses: One response per unique URL (by Zoho Survey)
  
  1. Click Response Restriction under Restrictions on the left pane of the Launch tab.
 
         
  1. Click Enable.

 
  1. Select One response per unique URL (by Zoho Survey) to generate an encrypted survey URL for each respondent. 

 Note:
 You must enable the Do not allow survey URLs without the parameter(s) checkbox to use this feature.
 

 
Click Save.
 
Choose if and when a respondent can update their responses by selecting one of the following options:
 
  1. Respondents can't update their response: Respondents will not be able to make changes once they close the survey, whether they submit it or not. 
  2. Respondents can update their response until they complete the survey: Respondents will not be able to open the survey once they submit it. However, they can freely modify their responses prior to hitting the submit button
  3. Respondents can update their response at any time: Respondents can update their answers to the survey, even after they've submitted it.
  4. Once you've selected an option, click Save.
To prevent multiple responses: One response per unique URL (by third party)
  
  1. Click Response Restriction under the Restrictions section on the left pane of the Launch tab.
 
         
  1. Click on Enable icon.

 
  1. Select One response per unique URL (by third party) to generate an encrypted survey URL for each respondent. 
    Note: You must enable the Do not allow survey URLs without the parameter(s) checkbox to use this feature.
  1. Enter the parameter value in the Parameter text box. It should not exceed 100 characters. You may want to use a name, bank account number, age, or bill amount.
     

     
     4. Click Save.
 
Choose if and when a respondent can update their responses by selecting one of the options below:
 
  1. Respondents can't update their response: Respondents will not be able to make changes once they close the survey, whether they submit it or not.
  2. Respondents can update their response until they complete the survey: Respondents will not be able to open the survey once they submit it. However, they can freely modify their responses prior to hitting the submit button
  3. Respondents can update their response at any time: Respondents can update their answers to the survey, even after they've submitted it.
  4. Once you've selected an option, click Save.



    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Hash URLs

                                                                                                                Hash URLs help ensure the security and integrity of your survey by preventing unauthorised access and enhancing data confidentiality. They protect your surveys by encrypting survey links with unique codes. They add an extra layer of security, making ...
                                                                                                              • Response Restriction

                                                                                                                Apply restrictions to limit your respondents from giving multiple responses to your surveys, and ensure you receive only one response per email, URL, IP address, or device. You can further choose to allow or deny the respondents from updating their ...
                                                                                                              • Launch

                                                                                                                When your survey respondents do not have an active network connection, you can set up offline response submissions. The data will be uploaded to the account once a connection is up and running. This feature is suitable for mass collections. Read ...
                                                                                                              • Trigger Invitations using Zoho Survey API

                                                                                                                Overview Enabling the Zoho Survey API allows you to automatically distribute surveys via email to your contacts. Any application can use trigger-based email distribution to send email invitations when an event occurs. Use Cases : Here are some ...
                                                                                                              • Google Analytics

                                                                                                                The events of the survey being tracked get listed within Events in their corresponding accounts. You can track the following events of your survey:
 Access to survey Access to survey from each page (Survey_[unique_id]_Page_[page_id]) Survey ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources