Set Trigger Expiry Conditions

Set Trigger Expiry Conditions

Overview

The Trigger Expiry option is used to set an expiration date for trigger activation.

How to set trigger expiry conditions

Based on the different requirements that may arise, Zoho survey provides the following trigger expiration options:
            
  1. Non-stop: In this case, the trigger has no expiry, and the invites will be sent unless the trigger is manually disabled. For example, a store owner that sends customer feedback surveys can set the Non-stop triggers.
  2. On a specific date: If you wish to end sending invites on a specific date, then you can set the specific End date.
  3. On invitation count: When the trigger expiry is chosen based on invitation count, for example 50, then once the 50 invites are sent, the emails will not be sent further.
  4. On collector response count: The trigger expiry is chosen based on collector response count. Consider the social media team of an organization has set 100 responses per collector each for Facebook, LinkedIn, and Instagram. When 100 responses have been reached for Facebook, no more emails will be sent for Facebook users.100 responses are set for social media collectors, then once 100 invites are sent, the email invites will not be sent further.
  5. On survey response count: When the trigger expiry is chosen based on survey response count, for example: if the count is set to 1000 responses, once 1000 responses are received for the survey, the email invites will not be sent further.