As a manager, you can export individual responses with their notes to add context and insights. For example, your team can add details about the products or services each customer used. A team member could add their insights about the poor service the customer received from the Customer Support team. Another team member may add insights about the customer's high rating for a particular product. This simplifies your efforts to compile a final report since you have all the data about your customers and their experience with your organization on a single page.

Response Notes can be created for individual responses in your Zoho Survey account with the Plus, Pro, and Enterprise plans.

Click Reports > Individual Responses.

Navigate to the bottom and click Add Note.

Add the Title and Note for your responses.

Enter a message in the Note textbox. You can use bold, italic, underline, font size, background color, text color, links, bullets, numbers, and paragraph orientation from the Rich Text Editor as needed.

Click Reports > Individual Responses.

Scroll down to your response note and click on the Edit icon.

Make the necessary edits and click UPDATE.

Click Reports > Individual Response.

Scroll to your response note and click on the Delete icon.

Click DELETE to confirm deletion.