Response Language Translation

Response Language Translation

Response translation is used to translate responses to open-ended questions into a selected language. Users can add a survey language as the response language in the Language Settings section.

Use Cases

  1. For businesses conducting market research in different geographic regions, response translation can help gather and analyze consumer opinions in various languages, allowing businesses to get a clear, comprehensive view of their target audience across regions.
  2. In a multinational organisation, employees from various countries may need to respond to employee engagement surveys in their native language. The responses can then be automatically translated into a single language for unified reporting, ensuring consistency and understanding across the organisation.
  3. A tourism company may conduct surveys with travellers from various countries. By using response translation, the company can collect feedback in different languages and translate it into a single language for analysis, improving service delivery and customer satisfaction insights.

How To  enable Response Translation

  1. Navigate to Survey > Settings > Languages.
  2. Click the Add Survey language button and add the required response translation language.
  3. If the required response language already exists under the survey languages, click the Add Response Language button under Response Languages
  4. In the new window, select the desired language from the dropdown, then click Add. The language required for response translation will be added.

Access 

The response translation feature is only available for PRO and Enterprise customers.

Points to Note

The default language can also be added as the Response translation language
 
Only the questions listed below will be available for Response translation.
 
Sr No
Question Type
Response Translation Feature
1
Short Answer
Yes
2
Long Answer
Yes
3
Matrix Text Box
Yes
4
Matrix Grid
Yes
5
Multiple Text Box
Yes
6
Comments
Yes
 
Listed below are the question types for which Response translation is not available.
 
Sr No
Question Type
Response Translation Feature
1
Full Name
No
2
Demographic
No
3
Number
No
4
Email
No
5
Date
No
 
Translated content will be exported in the following sections when the translated language is selected under Reports.
  1. Summary PDF
  2. Summary Spreadsheet
  3. Summary open in Zoho Sheet
  4. Summary Print Response
  5. Scheduled Report
  6. Shared Report
  7. Individual Report as PDF
  8. Print Response
Notes
When a new language is added as Response translation language, the previously connected responses will also be translated