Add Scores to Your Survey - Zoho Survey | Online Help Guide

Scoring

Once you're done creating your survey, you can set scores for your responses. The scoring feature in Zoho Survey helps weight the responses by assigning a numeric value to each survey response. It can also be used if you're making a quiz and you want to easily calculate the score at the end. The score can be displayed at the end of the survey or sent as an email. NumberDate/Time, and Slider questions support three comparison operators — greater than, less than, and in between. Scores also support minus values for all questions. 

The following question types do not support scoring: 
  1. Ranking 
  2. Email 
  3. Contact Information 
  4. Full Name 
  5. File Upload 
  6. Heading/Description
Note

To check the scores, you can go to the reports section and look at the individual responses. Each respondent's score will be displayed along with their responses.






Note

Learn how to assign scoring logic to your survey end page and customize it using survey scores. Also, you can set up an email trigger for survey scores.


To assign scores to your responses:

  1. Click Advanced Options on the upper-right side of the survey builder
  2. Click Scoring. Your questionnaire will be displayed with boxes next to each choice. 
  3. Enter the scores in the box next to each choice.
  4. Click Save. To delete the scores you've entered, you have to manually clear the scores for each question.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG


                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now




                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media


                                                                  • Desk Community Learning Series


                                                                  • Digest


                                                                  • Functions


                                                                  • Meetups


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner


                                                                  • Word of the Day


                                                                  • Ask the Experts


                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now








                                                                                                                            • Related Articles

                                                                                                                            • What is the best question type for conducting a quiz?

                                                                                                                              Our scoring feature works perfectly for conducting a quiz. To learn how to add scores to your choices, check out our user guide.
                                                                                                                            • Advanced Options

                                                                                                                              Track your respondents' data and add information to your survey. Learn how to use a custom variable in your survey. Trigger Emails Use this when you want to receive an email every time someone completes your survey, or if you'd like to send a thank ...
                                                                                                                            • Trigger SMS Notification

                                                                                                                              Triggers are actions or workflows that you can create from within Zoho Survey.You can set up automated SMS notifications for every survey response or only when a respondent answers your survey in a certain way. You can also send the user's score, ...
                                                                                                                            • Audit Logs

                                                                                                                              Audit logs track all the relevant records of significant activities related to surveys, portals, and departments in chronological order. You can find the date and time of action along with the username and the activity in detail. However, the audit ...
                                                                                                                            • Roles and Permissions

                                                                                                                              There are four roles you can create and manage in Zoho Survey: Department Admin - Department admins can access all the surveys in the departments they're part of, and can perform operations such as department, user, and role management. This role ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources