How to Create File Upload Questions in Zoho Survey | Online Help Guide

File Upload

The File Upload question type enables respondents to upload files of any type to your survey. 
For example, you could add a file upload question in a cafe customer feedback survey to ask your customers to upload a picture taken at your cafe. This could later be used for showcasing their testimonials on your cafe website or social media pages.

File upload question sample:


To add a file upload question in your survey:

  1. Click File Upload in the question types listed on the left pane. You can also drag and drop the question type to the builder.

  2. In the Question box, type your question.
    1. If you want to mark the question mandatory, select the Make this question mandatory checkbox.
    2. If you want to make changes to the default Error message text that displays, edit the content in the text box.
    3. If you want to pipe in custom variables or variables from previous questions and customize the follow-up questions, click Insert Variable right above the Question box, and select the variable you want to use from the list. Read more on Piping.
  3. In the answer Field section,

    1. Select the required type of file by clicking the File type dropdown.

      1. To upload documents, select Document. Supported file extensions include Doc, Docx, and PDF.
      2. To upload images, select Image. Supported file extensions include JPEG, JPG, PNG, and GIF.
      3. To upload spreadsheets, select Spreadsheet. Supported file extensions include CSV, XLS, and XLSX.
      4. To upload multimedia, select Multi Media. Supported file extensions include mp3 and mp4.
      5. To upload custom file types, select Custom. Next, enter the required file extensions separated by commas.
    2. Select the required file size by clicking the File size dropdown.
      1. To set a file size less than a certain value, select Less than.
        1. Enter the required numerical value and choose the required scale from the dropdown.
      2. To set a file size in-between two values, select In between.
        1. Enter the required numerical values and choose the required scales from the dropdown.
    3. Select the upload limit for files by clicking on the File upload limit dropdown.
      1. To select the exact number of files, select Exactly. Set the number of required files in the following dropdown.
      2. To select files within a particular range, select In between. Set the number of limit range in the following dropdown.
    4. To name the answer label, enter a name in the Label text box.
    5. To add a new answer field, click the Add field button. You can configure separate validations for various file types in each field.
  4. To know what more you can do with the question, click Advanced options.
    1. Question hint is used to add hints to your question and help your respondents get a clear idea of what your questions are about. This feature is optional and is available only for certain types of questions. 
      Add survey question hint
  5. Switch to the Display Logic tab to add a logic condition to the question.
  6. To save the changes, click Save.
  7. To discard the changes, click Cancel.

What is the maximum file size allowed in a file upload question?

You can upload any file that doesn't exceed 10 MB in a file upload question.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Upload File

                                                                                                                            You can let responders upload various types of files in your survey. They can be documents, images, spreadsheets, multimedia, or custom file-type extensions. Multiple file upload fields can be added to collect many files, which includes diverse file ...
                                                                                                                          • Advanced Options

                                                                                                                            Track your respondents' data and add information to your survey. Learn how to use a custom variable in your survey. Trigger Emails Use this when you want to receive an email every time someone completes your survey, or if you'd like to send a thank ...
                                                                                                                          • Response Preferences

                                                                                                                            The Response Preferences feature lets you control access to responses and manage how they are shared. You can enable or disable the generation of response links for individual responses and download links for merged documents, signatures, and file ...
                                                                                                                          • Generate Unique URLs

                                                                                                                            Generate Unique URLs By generating unique survey URLs tailored to individual respondents, you can send targeted surveys to obtain more reliable and accurate survey results. Unique survey URLs provide privacy for both you and your respondents, so you ...
                                                                                                                          • Cross-tab Report

                                                                                                                            Compare different parameters to analyze patterns with a cross-tab report. Let's look at how to create a cross-tab report with the Zoho Survey. Use cases As a business owner, you are conducting a feedback survey after every purchase. While analyzing ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources