The File Upload question type enables respondents to upload files of any type to your survey.
For example, you could add a file upload question in a cafe customer feedback survey to ask your customers to upload a picture taken at your cafe. This could later be used for showcasing their testimonials on your cafe website or social media pages.
File upload question sample:
To add a file upload question in your survey:
Click
File Upload in the question types listed on the left pane. You can also drag and drop the question type to the builder.

- In the Question box, type your question.
- If you want to mark the question mandatory, select the Make this question mandatory checkbox.
- If you want to make changes to the default Error message text that displays, edit the content in the text box.
- If you want to pipe in custom variables or variables from previous questions and customize the follow-up questions, click Insert Variable right above the Question box, and select the variable you want to use from the list. Read more on Piping.
- In the answer Field section,

- Select the required type of file by clicking the File type dropdown.

- To upload documents, select Document. Supported file extensions include Doc, Docx, and PDF.
- To upload images, select Image. Supported file extensions include JPEG, JPG, PNG, and GIF.
- To upload spreadsheets, select Spreadsheet. Supported file extensions include CSV, XLS, and XLSX.
- To upload multimedia, select Multi Media. Supported file extensions include mp3 and mp4.
- To upload custom file types, select Custom. Next, enter the required file extensions separated by commas.
- Select the required file size by clicking the File size dropdown.
- To set a file size less than a certain value, select Less than.
- Enter the required numerical value and choose the required scale from the dropdown.
- To set a file size in-between two values, select In between.
- Enter the required numerical values and choose the required scales from the dropdown.
- Select the upload limit for files by clicking on the File upload limit dropdown.
- To select the exact number of files, select Exactly. Set the number of required files in the following dropdown.
- To select files within a particular range, select In between. Set the number of limit range in the following dropdown.
- To name the answer label, enter a name in the Label text box.
- To add a new answer field, click the Add field button. You can configure separate validations for various file types in each field.
- To know what more you can do with the question, click Advanced options.
Question hint is used to add hints to your question and help your respondents get a clear idea of what your questions are about. This feature is optional and is available only for certain types of questions.
- Switch to the Display Logic tab to add a logic condition to the question.
- To save the changes, click Save.
- To discard the changes, click Cancel.
What is the maximum file size allowed in a file upload question?
You can upload any file that doesn't exceed 10 MB in a file upload question.