How to Create File Upload Questions in Zoho Survey | Online Help Guide

File Upload

The File Upload question type enables respondents to upload files of any type to your survey. 
For example, you could add a file upload question in a cafe customer feedback survey to ask your customers to upload a picture taken at your cafe. This could later be used for showcasing their testimonials on your cafe website or social media pages.

File upload question sample:


To add a file upload question in your survey:

  1. Click File Upload in the question types listed on the left pane. You can also drag and drop the question type to the builder.

  2. In the Question box, type your question.
    1. If you want to mark the question mandatory, select the Make this question mandatory checkbox.
    2. If you want to make changes to the default Error message text that displays, edit the content in the text box.
    3. If you want to pipe in custom variables or variables from previous questions and customize the follow-up questions, click Insert Variable right above the Question box, and select the variable you want to use from the list. Read more on Piping.
  3. In the answer Field section,

    1. Select the required type of file by clicking the File type dropdown.

      1. To upload documents, select Document. Supported file extensions include Doc, Docx, and PDF.
      2. To upload images, select Image. Supported file extensions include JPEG, JPG, PNG, and GIF.
      3. To upload spreadsheets, select Spreadsheet. Supported file extensions include CSV, XLS, and XLSX.
      4. To upload multimedia, select Multi Media. Supported file extensions include mp3 and mp4.
      5. To upload custom file types, select Custom. Next, enter the required file extensions separated by commas.
    2. Select the required file size by clicking the File size dropdown.
      1. To set a file size less than a certain value, select Less than.
        1. Enter the required numerical value and choose the required scale from the dropdown.
      2. To set a file size in-between two values, select In between.
        1. Enter the required numerical values and choose the required scales from the dropdown.
    3. Select the upload limit for files by clicking on the File upload limit dropdown.
      1. To select the exact number of files, select Exactly. Set the number of required files in the following dropdown.
      2. To select files within a particular range, select In between. Set the number of limit range in the following dropdown.
    4. To name the answer label, enter a name in the Label text box.
    5. To add a new answer field, click the Add field button. You can configure separate validations for various file types in each field.
  4. To know what more you can do with the question, click Advanced options.
    1. Question hint is used to add hints to your question and help your respondents get a clear idea of what your questions are about. This feature is optional and is available only for certain types of questions. 
      Add survey question hint
  5. Switch to the Display Logic tab to add a logic condition to the question.
  6. To save the changes, click Save.
  7. To discard the changes, click Cancel.

What is the maximum file size allowed in a file upload question?

You can upload any file that doesn't exceed 10 MB in a file upload question.

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