Cross-tab Report

Compare different parameters to analyze patterns with a cross-tab report. Let's look at how to create a cross-tab report with the Zoho Survey.

Use cases

As a business owner, you are conducting a feedback survey after every purchase. While analyzing the reports, you find some interesting correlation between buying habits and buyers' age. Analyzing this correlation for a huge volume of data might be tedious. In such cases, cross-tab reports come to the rescue.

Applicable question types

Question types	Rows	Columns
Multiple choice(one answer)	Yes	Yes
Multiple choice(many answer)	Yes	Yes
Dropdown(one answer)	Yes	Yes
Dropdown(many answer)	Yes	Yes
Image selection	One, many, and star	One, many, and star
Rating scale	Likert and weighted	Likert and weighted
Star rating	Yes	Yes
NPS	Yes	Yes
Slider scale	-	Yes
Continuous sum	-	Yes
Ranking	-	Yes
Boolean	Single	Labels, single
Matrix choice(one answer)	-	Yes
Matrix choice(many answer)	-	Yes
Matrix rating scale	-	Likert and weighted
Matrix star rating	-	Yes
Matrix dropdown	-	-
Matrix grid	-	-
Matrix textbox	-	-
Short Answer	-	Yes
Long Answer	-	Yes
Number	-	Yes
Email	-	Yes
Date/time	-	Yes
Multiple textboxes	-	Yes
Full Name	-	Yes
Contact information	-	Yes
Signature	-	Yes
File upload	-	Multiple file upload
Heading/description	-	-

How to create cross-tab reports

Go to the Reports section and choose Cross-tab Report.

Give your report a name and select the parameters that have to be added in the report.

Add the question that has to be compared with other questions in the row axis and put the remaining questions in the column axis.

Click SAVE.

How to view a cross-tab report:

Click Cross-tab Report in the left pane.

Select the cross-tab report you want to view.

How to edit a cross-tab report:

Click Reports in the left pane.

Hover over the custom report you have created in the Cross-tab Reports section.

Click the Edit icon.

Make any necessary edits, then click SAVE.

How to clone a cross-tab report:

Click Reports in the left pane.

Hover over the custom report you have created in the Cross-tab Reports section.

Click the Duplicate icon.

Make necessary edits to the Report name and click Create.

How to delete a cross-tab report:

Click Reports in the left pane.

Hover over the custom report you have created in the Cross-tab Reports section.

Click the Delete icon.

Click Delete and confirm your selection.

Applicable charts for different metrics 1D

Metrics → Charts	Average Rating	Response distribution	NPS score	NPS category distribution	CSAT score
Pie chart	-	\	-	\	-
Horizontal bar	\	\	\	\	\
Vertical bar	\	\	\	\	\
Line chart	-	\	-	\	-
Arc chart	-	\	-	\	-
Donut chart	-	\	-	\	-
Spider web	-	\	-	\	-
Area chart	-	\	-	\	-
Stacked vertical bar	-	\	-	\	-
Stacked horizontal bar	-	\	-	\	-

Applicable charts for different metrics 2D

Metrics → Charts	Average Rating	Response distribution	NPS score	NPS category distribution	CSAT score
Stacked Vertical bar	\	\	-	\	-
Stacked horizontal bar	\	\	-	\	-
Grouped vertical bar	\	\	-	\	-
Grouped horizontal bar	\	\	-	\	-
Longitudinal line	\	\	\	\	\
Longitudinal area	\	\	\	\	\
Longitudinal spline	\	\	\	\	\
Radar chart	\	\	-	\	-
Vertical bar	\	\	\	-	\
Horizontal bar	\	\	\	-	\

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