Composing new email | Zoho TeamInbox

Composing and sending emails

After you have created your email inbox and validated your source email address, you can start sending out emails from Zoho TeamInbox.

To compose a new email

  1. Login to Zoho TeamInbox and click the Plus icon in the top right corner of the left pane.
  2. Click Compose email.
  3. Select the From address from the drop-down list. Only verified addresses will be listed here.
  4. Enter the To address and the addresses of the recipients to whom you want to carbon copy the email.
  5. Enter the subject and the body of the email.
  6. Click Send. You can also choose to archive the message after sending it by selecting Send and Archive.

Format text

Our email editor provides all the basic formatting options for your content. Customize font style, justify and indent texts, and insert bullet points, links, tables and quotes with these options.

Attach files

Use the attachment icon to add files from your computer. You can attach files of maximum 10KB.

Insert images

Insert images in your content using the picture icon. You can upload the image from your computer or from a link from the web. Set the image size and alignment.

Insert signature

Use the signature icon to select and insert a signature. All the signatures that are applied for this inbox will be listed here.

Sender email addresses

When you create an email inbox, you will be asked to associate a source email address with the inbox. This email address can be used as a sender address after proper validation.

Validating source address while creating inbox:

After you have entered the source email address, a verification code will be sent to the source address. Paste this code in the field provided to verify it.

Validating source address after creating inbox:

If you had skipped the verification process while creating the inbox, verify the source address by following the steps below:

  1. In the left pane, click on the information icon next to your inbox.
  2. In the Inbox Details popup that opens, click Edit.
  3. Navigate to the Status section and click Resend verification email.
  4. A verification code will be sent to the source email address. Copy the code and paste it in the field provided to verify your address.
  5. Click Save changes.

Once your address is verified, it will be listed under the From addresses while composing email.

Share drafts

As you write your email, it will be automatically saved as draft until you send it. You can share this draft with your teammates for their review. Click Share Draft and the draft will be shared with your entire team. They can now make requests to edit your content. They can also share their suggestions using the comments section.

    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now

              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training

                  Zoho SalesIQ Resources

                      Zoho TeamInbox Resources

                                Zoho DataPrep Resources

                                  Zoho DataPrep Demo

                                  Get a personalized demo or POC

                                  REGISTER NOW

                                    Design. Discuss. Deliver.

                                    Create visually engaging stories with Zoho Show.

                                    Get Started Now

                                                          • Related Articles

                                                          • Analytics

                                                            Keep track of your team's performance with the insightful reports of Zoho TeamInbox. You can view the reports of a specific inbox or a specific user. Find the analytics icon at the top of your left pane to go to analytics.   Only the org admin and ...
                                                          • Canned Responses

                                                            Pre-compose and save email templates that your entire team can use while responding to queries. Save yourself from writing the same content repeatedly and assure quicker replies. This will also help you maintain consistency in the emails that go from ...
                                                          • Creating inboxes

                                                            Create inboxes under your teams, channel your communications to them, and manage all your internal and external communications from Zoho TeamInbox. Add people to your inboxes and assign them with definite roles.  Below are the steps to create an ...
                                                          • General Settings

                                                            Customize Zoho TeamInbox interface the way you want it to be, manage teams and users from Settings. To go to Settings, click on your Avatar on the top right corner and select Settings. Here's all that you can do under Settings. Set your preferences ...
                                                          • Managing incoming messages

                                                            Once you've created your inboxes and start receiving all your messages here in Zoho TeamInbox, you can assign it to yourself or to your teammates, collaborate over the thread, close it when the conversation is done, thus manage your incoming emails ...



                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                          CRM Tips

                                                          Make the most of Zoho CRM with these useful tips.

                                                            Zoho Show Resources