Data security
Zoho TeamInbox ensures security and privacy of your data. As an admin of your organization, protect your data in Zoho TeamInbox and manage its access by employing a few security features for your users.
Set up Two-factor Authentication for users
Two-factor authentication is an extra layer of protection for your account in Zoho. Every time users sign up, they will have to do a second step of authentication via another factor, besides their account passwords. However, they can choose the secondary authentication method from among the following methods:
Install Zoho OneAuth on your mobile device and select your desired mode of authentication. Every time you try to log in to your Zoho account, OneAuth will prompt you to authenticate.
Install Authenticator applications like Google Authenticator, Authy etc., on your mobile device and use the code generated to authenticate sign in.
Have a code sent to your mobile number either as a text message or a voice call and use it to authenticate your sign in.
To enable TFA for all the users in your organization:
- Log in to Zoho accounts with your Admin credentials.
- Select the Multi-Factor Authentication tab from the left pane.
- Enable here MFA for your users.
Define user roles and permissions
As and when you add users to your organization, team and inboxes, set their roles to define what actions they can and cannot do. Every user can have different roles in teams and inboxes.
The user who creates the organization will be the Admin. Admin can invite new members to the organization and make them moderators or members of the org. The user roles can be changed anytime from the Settings.
Only the org admin and the moderators can create teams, add team members and assign them with team roles.
Now a team admin can create inboxes, add inbox members and assign them with inbox roles.
Only the org admin can access and view the activity log.
Secure downloads
Users can choose to password protect the files they download. You can enable this option from the settings.
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