Channels in Zoho TeamInbox.

How many channels can I connect to a single shared inbox?

You can connect any number of channels with an inbox, or you can keep the inbox empty without adding any channel to it.
The number of channels that you can create depends on your pricing plan.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • What is a shared inbox in Zoho TeamInbox?

                                                                                                            A shared inbox is a centralize place that your team members use to manage their communications from various channels. It serves as a hub that connects with different communication channels, bringing all conversations to one place regardless of the ...
                                                                                                          • What are the hierarchies in Zoho TeamInbox ?

                                                                                                            Every Zoho TeamInbox account consists of three hierarchy entities: Organization, Team, and Inbox. 1. Organization: Organization is your workspace that holds all of the teams and inboxes you create and the people you add as members inside Zoho ...
                                                                                                          • How to create a shared inbox in Zoho TeamInbox?

                                                                                                            Connect your communication channels with shared inboxes and manage incoming messages irrespective of the source of their channel. You can create multiple inboxes under each team and connect multiple channels to a single inbox. Alternatively, you can ...
                                                                                                          • What communication channels does Zoho TeamInbox support for shared inboxes?

                                                                                                            Our shared inboxes support Email, Facebook messenger , Professional Instagram, business Telegram, and WhatsApp channels.
                                                                                                          • How many teams can I create in Zoho TeamInbox?

                                                                                                            You can create any number of teams within a single organization in Zoho TeamInbox. There are no restrictions on the number of teams you can create, providing you with a robust and adaptable workspace to accommodate all your organizational ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources