Shared inbox in Zoho TeamInbox

What is a shared inbox in Zoho TeamInbox?

 A shared inbox is a centralize place that your team members use to manage their communications from various channels. It serves as a hub that connects with different communication channels, bringing all conversations to one place regardless of the source.
With Zoho TeamInbox you can direct all your communication channels to the shared inbox you create here, and manage them from a single platform. Connect all your relevant communication channels to a single shared inbox, send and receive messages along with your emails without switching to external platforms.
Learn more about shared inboxes in Zoho TeamInbox.

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                                                                                                                        • Related Articles

                                                                                                                        • How do I remove members from a shared inbox in Zoho TeamInbox?

                                                                                                                          Only inbox admins can remove members from a shared inbox. To remove a member 1. Login to Zoho TeamInbox. 2. From the left pane, select the team and click the More icon 3. Click Manage team. 4. Click Inboxes and select the inbox from the list. 5. ...
                                                                                                                        • What are the hierarchies in Zoho TeamInbox ?

                                                                                                                          Every Zoho TeamInbox account consists of three hierarchy entities: Organization, Team, and Inbox. 1. Organization: Organization is your workspace that holds all of the teams and inboxes you create and the people you add as members inside Zoho ...
                                                                                                                        • How do I create an email channel in Zoho TeamInbox?

                                                                                                                          For email channels, a specific email address can be configured as an incoming email channel (medium to bring in emails) and as an outgoing email channel (sender address) either in a shared space or in the personal space. In Zoho teamInbox, you can ...
                                                                                                                        • How do I connect my Facebook messenger to Zoho TeamInbox?

                                                                                                                          You can manage all your Facebook conversations in Zoho TeamInbox by setting up a Facebook Channel for your teams. Link your business Facebook page to Zoho TeamInbox and receive your messages from Facebook Messenger directly in your shared inboxes ...
                                                                                                                        • How do I enable email forwarding in Zoho TeamInbox?

                                                                                                                          You can forward emails from your service provider to Zoho TeamInbox either by enabling email forwarding or by using your POP account credentials. If you want to do this by enabling email forwarding, copy the address generated by Zoho TeamInbox and ...
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