Creating Personal Inboxes | Zoho TeamInbox

Creating Personal Inboxes

Personal Inbox is your private space within Zoho TeamInbox, where you can configure and connect your individual account with your account in Zoho TeamInbox. You can now manage all your individual emails and shared emails from a single interface, which offers intuitive Inbox friendly features to send/ receive emails. Personal Inbox offers a lot of features like Snooze, Archive, Tags, Share Drafts etc. to help you manage your Inbox better, and also collaborate within your emails.

Steps to create Personal Inbox in Zoho TeamInbox 

1. Login to Zoho TeamInbox.
2. Click the Plus icon in the top right corner of the left pane.
3. Select Create Inbox and choose 'Personal' to create a personal Inbox.
4. Provide a name for identification along with a description. Click Next .
5. Choose the 'Channel' for your Inbox.
Note : Channel denotes the mode in which you will receive emails in the Inbox. Currently we support 'Email forwarding' and 'POP' modes to bring in your emails. In case your source account is Microsoft Office, you can also connect via 'OAUTH' verification.
6. Provide your source email address.The source email address is your personal email address, which you want to manage using TeamInbox. 
7. In 'Forward emails to', provide an alias username. In case you do not provide an alias username, TeamInbox will automatically generate an email alias and display the details.
8. If you have chosen email forwarding as your channel, you need to configure auto email forwarding to this 'TeamInbox' email alias, to start using TeamInbox for newer emails.
In case of 'POP', provide the incoming server details, username and password to retrieve your emails from the source account via POP.
9. Click Create Inbox .
Your Inbox will be created and your incoming emails will now be available in your TeamInbox account, based on the channel you have opted.
10. To send/ reply to the emails, you need to configure 'Personal sender address'.
Associate a personal sender address for this account.
It is highly recommended that you use the source email address of your Inbox as the sender address also.
You can also associate other email addresses as your sender address. You can select from the list of personal sender addresses added to your organization or even add a new personal sender address. Refer here for more details.
11. Configure the default settings for your Inbox:
  1. Automatically set source address as CC - In case you use a different sender address, you might miss the replies in the source account. Turning this on will ensure that the entire conversation is available in your Inbox even if you use other email addresses to send emails.
  2. Read receipt for outgoing emails : Turn this on to make the 'Ask Receipt' option available by default when you compose emails.
  3. Set default sender address : Choose a default sender address from the dropdown box for the emails to be sent from this inbox.
  4. Set display name for outgoing emails : Turn this on to use a common display name for all emails to be sent from this inbox. The sender's name will be used by default.
12. Click Save Changes .
After you've created the inbox, it will be listed on the left pane under My Inboxes. Click the inbox to view all the received emails.

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