Understanding Personal Inboxes

Understanding Personal Inboxes

Personal Inbox is your private space within Zoho TeamInbox, where you can configure and connect your individual account with your account in Zoho TeamInbox. Until now, Zoho TeamInbox would have served as the ideal platform for team collaboration, however to access personal mails, you still had to switch applications to view your individual mails. This leads to decreased productivity and in some cases, even missing out on important emails. A Personal Inbox solves this problem. With Personal Inbox, you can now manage all your individual emails and shared emails from a single interface, which offers intuitive Inbox friendly features to send/ receive emails.
 
  1. All your shared emails will now be available under the Teams that you are part of and all your individual emails will now be available under Personal Inbox in Zoho TeamInbox.
  2. You can send/ reply to your individual emails directly from TeamInbox.
  3. After you finish a particular task associated with an email or if the email does not need any work to be done, you can 'Archive' the thread. This helps in moving one step closer towards achieving the goal of 'Inbox Zero'.
  4. If a task in a thread is of less priority and can wait for a longer time but you want to be reminded of it later, you can 'Snooze' it.
  5. After composing an email, you can use 'Share Draft' to share the email draft to other members in your organization before sending it out.
  6. To share a thread with someone or to have internal discussions on a thread with your team, you can use comments. Click the Comment icon from the top-right corner of the thread and add your comment there. @mention the team members you want to include in the discussion so they will be notified about your comment.
 
Let's assume a scenario to understand personal inboxes better. Mary is a Product Marketer in Zylker and reports to her Manager. Mary's manager communicates with her by sending emails to her personal email address. All the emails from Mary's personal email address will now be available to her under Personal Inbox. She can now conduct parallel discussions with her teams under her shared inboxes and also respond to her individual emails under her personal inboxes inside Zoho TeamInbox without having to switch tabs.
Let's say Mary receives an email in her personal inbox from a client that requires the collaboration of her team members. She can then share that specific email with her team and collaborate effortlessly. Her personal inbox is private, however she can choose to share specific emails whenever the need arises.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Encrypted Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real EstateKiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Understanding Inboxes

                                                                                                                The teams of your organization might be using various channels for their internal and external communications. The number of messages received and sent via these channels per user will definitely be huge. The users will then have to switch between ...
                                                                                                              • Creating Personal Inboxes

                                                                                                                   Personal Inbox is your private space within Zoho TeamInbox, where you can configure and connect your individual account with your account in Zoho TeamInbox. You can now manage all your individual emails and shared emails from a single interface, ...
                                                                                                              • Setting up Personal Inbox

                                                                                                                Setting up Email Signatures An email signature displays professionalism and helps in maintaining an identity every time you send out an email.   Create signature templates for your Personal Inbox and choose the relevant signature to be sent out while ...
                                                                                                              • What are personal inboxes in Zoho TeamInbox?

                                                                                                                Personal Inbox is your private space within Zoho TeamInbox, where you can configure and connect your personal emails with Zoho TeamInbox and manage your personal and team communications from a single interface. It offers intuitive Inbox friendly ...
                                                                                                              • Is it possible to manage which team members have access to specific shared inboxes?

                                                                                                                Yes, you can edit the inbox settings and manage it if you have the admin permission for the inbox. You can add or remove users from your inboxes and change their roles.` Learn more about managing shared inboxes.
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources