Zoho TeamInbox Settings

General Settings

Customize Zoho TeamInbox interface the way you want it to be, manage teams and users from Settings. To go to Settings, click on your Avatar on the top right corner and select Settings. Here's all that you can do under Settings.

Set your preferences

Dark mode

Turn this option on to switch your interface to dark mode or the night mode, thereby reducing your screen brightness.

Desktop notification

Turn this option on to be notified about incoming messages and other activities even when on a different tab on your browser. Make sure that you have allowed notifications for the application in your browser.

Theme

Choose the color that is the most appealing to you from our palette and set it as the theme for your interface.

Conversation view

Set here how you want to view conversations in threads. Select between Newest messages on the top and Oldest messages on the top.

Default organization

You can belong in multiple organization. Select the default organization where you always want to land after logging in.

Font

Choose the font you are most comfortable reading in. The default font is Lato.

Display Language 

Choose a language for your interface. This will be the default language. 

Secure Downloads

Enable this option to provide passwords for your downloaded files and keep them protected. Zoho TeamInbox does not save your passwords, always remember them to access files.

Send and Archive button as default 

Turn this option on to have the Send and Archive window as default in your compose email.



Manage your teams

All the teams that you belong to are listed here. You can view the team details and manage team members and team settings. Add rules, signatures and tags from here.

Click on the teams to view inboxes created under them. Also, manage inbox members and settings.

Manage your teams

Manage organization members

View the list of all the members belonging in your organization. If you have the admin access, you can edit member roles from here.

Invite new users to your organization. Enter their email addresses and click Invite. They will join the organization after accepting the invitation sent via email. When users join an org, their default role will be 'Org Member', which you can change anytime. 

Manage organization members


Managing sender addresses 

View the list of all the sender addresses created in your organization. If you have the admin access, you can create sender addresses from here.

Creating a sender address 

  1. Log in to Zoho TeamInbox with your admin credentials. Navigate to your organization settings. 
  2. Select the Sender Address tab and click Add Sender Address. 
  3. Enter a name for future reference. 
  4. Select the Outgoing Mail Provider. For Microsoft accounts, you can verify the sender address via Oauth. 
  5. Enter the email address. 
  6. If you want to use custom SMTP, check the option, enter the outgoing server details and the account credentials. 
  7. If choose not to use custom SMTP,  Zoho SMTP will be used. However you should configure DKIM for your domain to ensure deliverability
  8. Select the inboxes that can use this sender address. 
  9. Click Add


For addresses other than Outlook and Office 365, a verification code will be sent to your sender address. Paste it here to verify. 

You can now use this address while composing emails. 



    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now





              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training

                Zoho SalesIQ Resources



                    Zoho TeamInbox Resources




                              Zoho DataPrep Resources

                                Zoho DataPrep Demo

                                Get a personalized demo or POC

                                REGISTER NOW


                                  Design. Discuss. Deliver.

                                  Create visually engaging stories with Zoho Show.

                                  Get Started Now











                                                        • Related Articles

                                                        • Deliverability settings

                                                          For ensuring uninterrupted deliverability, we highly recommend that you add SPF and DKIM records to your DNS settings. This will give Zoho TeamInbox the authority to send emails on your behalf. Only the organization admin can view these settings.   ...
                                                        • Enabling email forwarding

                                                          You can forward emails from your service provider to Zoho TeamInbox either by enabling email forwarding or by using your POP account credentials. If you want to do this by enabling email forwarding, copy the address generated by TeamInbox and add it ...
                                                        • Notification preferences

                                                          Set your notification preferences to always stay informed about everything happening in your Zoho TeamInbox organization. You can choose to be notified via email, mobile and Zoho Cliq. To control the number of notifications you receive, you can ...
                                                        • Configuring DKIM in AWS

                                                          As a first step, go to Settings in Zoho TeamInbox and select Deliverability settings. Check if your domain is listed here and check its DKIM record. To configure DKIM record: Log in to your AWS Route53 account. From under the DNS management section, ...
                                                        • Configuring DKIM in GoDaddy

                                                          As a first step, go to Settings in Zoho TeamInbox and select Deliverability settings. Check if your domain is listed here and check its DKIM record. ​ To configure DKIM: Log in to your GoDaddy DNS Manager. Expand Domains and click DNS for the domain ...

                                                        Resources

                                                        Videos

                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                        eBooks

                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                        Webinars

                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                        CRM Tips

                                                        Make the most of Zoho CRM with these useful tips.



                                                          Zoho Show Resources