Organization sender addresses

Organization sender addresses

Managing sender addresses 

Manage and create sender addresses under the Sender Address section of the Organization settings. 

Only the admin can create sender addresses!

Creating a sender address 

  1. Log in to Zoho TeamInbox with your admin credentials. Navigate to your organization settings. 
  2. Select the Sender Address tab and click Add Sender Address. 
  3. Enter a name for future reference. 
  4. Select the Outgoing Mail Provider. For Microsoft accounts, you can verify the sender address via Oauth. 
  5. Enter the email address. 
  6. If you want to use custom SMTP, check the option, enter the outgoing server details and the account credentials. 
  7. If choose not to use custom SMTP,  Zoho SMTP will be used. However you should configure DKIM for your domain to ensure deliverability
  8. Select the inboxes that can use this sender address. 
  9. Click Add


For addresses other than Outlook and Office 365, a verification code will be sent to your sender address. Paste it here to verify. 

You can now use this address while composing emails. 



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