General Settings

Customize Zoho TeamInbox interface the way you want it to be, manage teams and users from Settings. Click on the Settings icon in the top right corner and select the Personal tab. Here's all that you can do under General Settings.

Appearance

Select how you want your interface to appear. Choose between Light mode, Dark mode and Auto setting.

Theme

Choose the color that is the most appealing to you from our palette and set it as the theme for your interface.

Desktop notification

Turn this option on to be notified about incoming messages and other activities even when on a different tab on your browser. Make sure that you have allowed notifications for the application in your browser.

Conversation view

Set how you want to view conversations in threads. Select between Newest messages on the top and Oldest messages on the top.

Default organization

You can belong in multiple organization. Select the default organization where you always want to land after logging in.

Default Font

Choose the font you are most comfortable reading in. The default font is Lato.

Display Language

Choose a language for your interface. This will be the default language.

Secure Downloads

Enable this option to provide passwords for your downloaded files and keep them protected. Zoho TeamInbox does not save your passwords, always remember them to access files.

Send and Archive button as default

Turn this option on to have the Send and Archive window as default in your compose email

Compose default font

Choose the font that you want be default while composing emails.

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Deliverability settings
For ensuring uninterrupted deliverability, we highly recommend that you add SPF and DKIM records to your DNS settings. This will give Zoho TeamInbox the authority to send emails on your behalf. Only the organization admin can view these settings. ...
Organization member settings
View the list of all the members belonging in your organization under Members section of the Organization settings. If you have the admin access, you can edit member roles from here. Click on members to view their details, edit their roles or remove ...
How do I edit my organization's name?
To edit the organization's name: Login to Zoho TeamInbox. Click the Settings icon in the top right corner. Click More Settings. Click the Organization tab and go to General Settings. Click the edit icon to change the organization name.
Can I use my own email provider’s SMTP settings in Zoho TeamInbox?
Yes, you can integrate different email providers (such as Gmail, Microsoft 365, or Zoho Mail) using SMTP credentials. This setup ensures all outgoing emails are sent through your provider’s servers, maintaining email authenticity and deliverability.
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You can forward emails from your service provider to Zoho TeamInbox either by enabling email forwarding or by using your POP account credentials. If you want to do this by enabling email forwarding, copy the address generated by TeamInbox and add it ...