Can I adjust the response time goals after they’ve been set?

Can I adjust the response time goals after they’ve been set?

Yes, you can adjust response time goals as needed.

  1. Login to Zoho TeamInbox.

  2. Click the Settings icon in the top right corner.

  3. Click More Settings, select the Organization tab.

  4. Navigate to Rules in the left pane.

  5. Click on the rule and change the selected time.