How do I set a response time goal in Zoho teamInbox?
To set response time goals
Login to Zoho TeamInbox.
From the left pane, hover over the team for which you want to create the goal, click the More icon, and click Manage team.
Select the Rules tab and click Add Rules.
Enter a name for the Response time goal rule.
Define the Trigger. Following are the triggers you can choose from:
Inbound message - when a new message is received.
Inbound Reply- This message can be a reply to an existing thread or a
completely new message.
Select Response Time Goal as the condition to perform any action and set the time limit.
Select the actions to be performed when the above mentioned conditions are met. You can add any number of actions as needed.
Click Create.
Learn more about creating Response time goals in Zoho TeamInbox.
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