Canned Responses
Setting up Canned Responses
- Login to Zoho TeamInbox.
- From the left pane, hover over the team for which you want to set up the Canned Response, click the More icon
and click Manage team.
- Select the Response Templates tab and click Create now.
- Enter the Name and the Subject of your response.
- Enter the content into the editor. You can also include variables which will be replaced with users' values. Type ' { ' (curly bracket) into the editor which will show you a list of the variables you can use. Choose one from them.
- Choose if you want to make this Canned Response accessible to all the inboxes under the team or make it available only for specific inboxes you select.
- Click Save.
While composing email, click Insert Template and choose your response from the list.
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