Every rule consists of three parts:
Let's say you want to assign to yourself all the incoming emails from a specific sender. In this instance, your rule should be as follows:
Trigger - Inbound messages
The rule will trigger every time a new message is received in any of the inboxes of the team.
Condition - From is <sender name>
The rule will now check if the message received is from the sender specified.
Action - Assign to <your name>
When the above condition is met, the message will be assigned to you.
You can select more than one triggers.
If you've selected Comment as the trigger, then following are the conditions you can set:
You can add any number of actions as needed.
You should have admin permission for the team to create or
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