Teams | Zoho TeamInbox

Understanding Teams

Once you've created your organization in Zoho TeamInbox, you can start creating teams. These teams will be separate spaces for managing conversations that are related to a specific group of people.


Let's say your marketing team has email groups for conversations with customers and with other teams internally. You can put all the marketers under a team in Zoho TeamInbox, and create shared inboxes for every group email address they use. Now they will be able to receive and send messages from these inboxes—all from a single place.  

Users can be members of multiple teams with a definite role (as admin, member, etc.,) in each team. 

Teams help your organization in the following ways: 

  • When conversations are separated team-wise, it will be easy for you to focus on specific topics. Also, when you are searching for an important information from a particular thread of conversation, you precisely know where to find it. 
  • As you add people to the teams that they belong to, they will receive messages that matter to them and their inboxes will not be cluttered with messages that are irrelevant. However, if you want to include a member of another team in a specific conversation, you can just @mention them in the comments section of the related thread. 
  • Users can have different roles in every team. Therefore you can have admins for every team and these team admins can just be members in other teams or the organization. 
  • Whenever a new member is added to the team, they will be able to view all the conversations that happened before they joined the team. This will help newcomers understand the context of the messages and quickly get started with their work.
  • Contacts lists can be maintained and managed team-wise. 


        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG

                                    All-in-one knowledge management and training platform for your employees and customers.

                                              Create. Review. Publish.

                                              Write, edit, collaborate on, and publish documents to different content management platforms.

                                              Get Started Now




                                                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                    Manage your brands on social media


                                                                      • Desk Community Learning Series


                                                                      • Digest


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Glossary


                                                                      • Desk Marketplace


                                                                      • MVP Corner


                                                                      • Word of the Day


                                                                      • Ask the Experts


                                                                        Zoho Sheet Resources

                                                                         

                                                                            Zoho Forms Resources


                                                                              Secure your business
                                                                              communication with Zoho Mail


                                                                              Mail on the move with
                                                                              Zoho Mail mobile application

                                                                                Stay on top of your schedule
                                                                                at all times


                                                                                Carry your calendar with you
                                                                                Anytime, anywhere




                                                                                      Zoho Sign Resources

                                                                                        Sign, Paperless!

                                                                                        Sign and send business documents on the go!

                                                                                        Get Started Now




                                                                                                Zoho TeamInbox Resources





                                                                                                          Zoho DataPrep Demo

                                                                                                          Get a personalized demo or POC

                                                                                                          REGISTER NOW


                                                                                                            Design. Discuss. Deliver.

                                                                                                            Create visually engaging stories with Zoho Show.

                                                                                                            Get Started Now








                                                                                                                                • Related Articles

                                                                                                                                • Understanding Inboxes

                                                                                                                                  The teams of your organization might be using various channels for their internal and external communications. The number of messages received and sent via these channels per user will definitely be huge. The users will then have to switch between ...
                                                                                                                                • How many teams can I create in Zoho TeamInbox?

                                                                                                                                  You can create any number of teams within a single organization in Zoho TeamInbox. There are no restrictions on the number of teams you can create, providing you with a robust and adaptable workspace to accommodate all your organizational ...
                                                                                                                                • Understanding Personal Inboxes

                                                                                                                                  Personal Inbox is your private space within Zoho TeamInbox, where you can configure and connect your individual account with your account in Zoho TeamInbox. Until now, Zoho TeamInbox would have served as the ideal platform for team collaboration, ...
                                                                                                                                • Managing teams

                                                                                                                                  You can edit the team settings and manage it if you have the admin permission for the team. You can add or remove users from your teams and inboxes, change their roles, and edit rules and signatures. You can also create inboxes from within the team ...
                                                                                                                                • Creating Teams in Zoho TeamInbox

                                                                                                                                  Zoho TeamInbox lets you create and manage multiple teams within one organization. Group people under teams and create inboxes specific to the team. Users can belong and work in multiple teams with different roles in each team. Create team in Zoho ...
                                                                                                                                  Wherever you are is as good as
                                                                                                                                  your workplace

                                                                                                                                    Resources

                                                                                                                                    Videos

                                                                                                                                    Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                    eBooks

                                                                                                                                    Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                    Webinars

                                                                                                                                    Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                    CRM Tips

                                                                                                                                    Make the most of Zoho CRM with these useful tips.



                                                                                                                                      Zoho Show Resources