Teams | Zoho TeamInbox

Understanding Teams

Once you've created your organization in Zoho TeamInbox, you can start creating teams. These teams will be separate spaces for managing conversations that are related to a specific group of people. 

Let's say your marketing team has email groups for conversations with customers and with other teams internally. You can put all the marketers under a team in Zoho TeamInbox, and create shared inboxes for every group email address they use. Now they will be able to receive and send messages from these inboxes—all from a single place.  

Users can be members of multiple teams with a definite role (as admin, member, etc.,) in each team. 

Teams help your organization in the following ways: 

  • When conversations are separated team-wise, it will be easy for you to focus on specific topics. Also, when you are searching for an important information from a particular thread of conversation, you precisely know where to find it. 
  • As you add people to the teams that they belong to, they will receive messages that matter to them and their inboxes will not be cluttered with messages that are irrelevant. However, if you want to include a member of another team in a specific conversation, you can just @mention them in the comments section of the related thread. 
  • Users can have different roles in every team. Therefore you can have admins for every team and these team admins can just be members in other teams or the organization. 
  • Whenever a new member is added to the team, they will be able to view all the conversations that happened before they joined the team. This will help newcomers understand the context of the messages and quickly get started with their work.
  • Contacts lists can be maintained and managed team-wise. 

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now


          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide





                       
                      Secure your business
                      communication with Zoho Mail


                      Mail on the move with
                      Zoho Mail mobile application

                        Stay on top of your schedule
                        at all times


                        Carry your calendar with you
                        Anytime, anywhere




                                Zoho Sign Resources

                                  Sign, Paperless!

                                  Sign and send business documents on the go!

                                  Get Started Now


                                      Zoho SalesIQ Resources



                                          Zoho TeamInbox Resources



                                                  Zoho DataPrep Resources



                                                    Zoho DataPrep Demo

                                                    Get a personalized demo or POC

                                                    REGISTER NOW


                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now











                                                                            • Related Articles

                                                                            • Managing teams

                                                                              You can edit the team settings and manage it if you have the admin permission for the team. You can add or remove users from your teams and inboxes, change their roles, and edit rules and signatures. You can also create inboxes from within the team ...
                                                                            • Understanding Inboxes

                                                                              The teams of your organization might be using various channels for their internal and external communications. The number of messages received and sent via these channels per user will definitely be huge. The users will then have to switch between ...
                                                                            • Understanding Personal Inboxes

                                                                              Personal Inbox is your private space within Zoho TeamInbox, where you can configure and connect your individual account with your account in Zoho TeamInbox. Until now, Zoho TeamInbox would have served as the ideal platform for team collaboration, ...
                                                                            • Creating Teams in Zoho TeamInbox

                                                                              Zoho TeamInbox lets you create and manage multiple teams within one organization. Group people under teams and create inboxes specific to the team. Users can belong and work in multiple teams with different roles in each team.  Create team   Any user ...
                                                                            • Email Signatures for Teams

                                                                              Team admins can create a common signature for all the members in the team and have them assigned to specific email inboxes.  Multiple signatures can be created for the same inbox, and while you draft an email you can choose the signature that should ...
                                                                            Wherever you are is as good as
                                                                            your workplace

                                                                              Resources

                                                                              Videos

                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                              eBooks

                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                              Webinars

                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                              CRM Tips

                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                Zoho Show Resources