Let's say your marketing team has email groups for conversations with customers and with other teams internally. You can put all the marketers under a team in Zoho TeamInbox, and create shared inboxes for every group email address they use. Now they will be able to receive and send messages from these inboxes—all from a single place.
Users can be members of multiple teams with a definite role (as admin, member, etc.,) in each team.
Teams help your organization in the following ways:
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Make the most of Zoho CRM with these useful tips.