Zoho TeamInbox | Thread Views

Thread views
Will hiding views affect my access to the threads?
No. Hiding a view only removes it from your sidebar for cleaner navigation. You can still access all related threads using search or by re-enabling the view.
How do I customize my sidebar?
Zoho TeamInbox allows you to customize your sidebar by showing only the views you need. You can right-click on any thread view, select “Edit sidebar,” and disable or enable thread views as needed and click Save.
Can I create multiple custom views?
Yes! You can create as many custom views as you need. Each one can be tailored using filters to suit different workflows—like urgent messages, specific clients, or project-based queries.
How do I create custom views in Zoho TeamInbox?
Log in to Zoho TeamInbox and click the Search icon in the top pane. In the search bar, enter your filter criteria and click Search. Once the search results are displayed, click Save as custom view in the top pane to save this combination of ...
How can I see what my teammates are working on?
Use the “Assigned to others” view. This shows all threads assigned to your teammates. It helps with oversight and collaboration.
How can I access all unread messages?
Use the “Unread” view. This is a global list that compiles all unread messages across every team and inbox you're a part of—perfect for catching up quickly.
What happens when I snooze a thread?
Snoozing a thread temporarily removes it from your inbox and sends it to the “Snoozed” view. It will stay there until the snooze duration expires or you manually cancel it, helping you declutter your workspace.
What is the “Shared with me” view used for?
“Shared with me” is where you’ll find threads from inboxes you’re not part of but have been brought into via @mentions in the comments. It allows you to collaborate on messages without being a direct member of that inbox.
What does the “Following” view show?
The “Following” view lists all threads that you’ve chosen to follow. It shows only open threads (those not archived), helping you keep tabs on important conversations even if they aren't assigned to you.
What is the “Assigned to me” view?
The “Assigned to me” view displays all the threads that are directly assigned to you. It helps you focus on conversations that require your attention. All threads in this view are grouped together in one place for easy monitoring.
Thread views
Your messages are listed under different views in Zoho TeamInbox so you can manage them easily. You can see the different views in the left pane. Assigned to me Every thread that is assigned to you is listed under this view. Here, the threads that ...

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