How do I get notified when my coworkers become available?

If a colleague you want to call or chat with is away, on a break, or busy, you need not wait around for them to become available. Trident can alert you through notifications they become available again. To set the notification:

Open the contact card or the contact details of the coworker whose current status matches one of the conditions mentioned below.
Click Notify When Available or Notify When Checked-In.

The Notify When Available and Notify When Checked-in options are available for the following statuses:

Statuses	Options
Busy	Notify When Available
Idle
Away
On a Cliq Call
In a Meeting/Webinar
Yet to Check in	Notify When Checked-In
Leave
Out

Learn more about accessing the contact cards and contact details.

Learn more about adding external users as contacts

You will receive a notification when the coworker becomes available or checks in to work. You can initiate a chat or call from the notification.

Alternatively, you can have Trident's Smart Assistant alert you through a notification. To do so:

Open Smart Assistant by clicking the Thunderbolt icon in the app Menu Bar
or by simultaneously hitting the shortcut keys Ctrl and Space bar.
Mention the user you want to set the notification for.
Select Notify me when {user} becomes available from the suggestions.