Initiating One-on-One Chats

You can initiate a one-on-one chat in the following ways:

Cliq Search 

To initiate one-on-one chat with contacts or organization members using Cliq search: 

1. Navigate to the Search Bar.
2. Type the name of the user or their email address. 
3. Select the user from the list of search results. 
4. A chatbox to initiate a one-on-one chat between you and the user will open. 

Note: To refine your search results, filter it by Contacts.

Cliq Contacts

To initiate one-on-one chat with contacts:

1. Navigate to Contacts in the Cliq chat launcher tab.
2. Scroll to find the contact with whom you want to initiate the chat. 
3. Click on their name to open the chatbox. 

Creating a Group Chat

To create a group chat:

1. Click the + icon in the app menu bar. 
2. Select Start a Group Chat from the menu list. 
3. Search for users to add to your group or select users from the list that appears. 
4. Rename the group if you prefer and click Initiate Chat. 

Adding Participants

To add a new member to an existing group:

1. Click open the group.
2. Click the group's profile icon. 
3. In the pop-up that opens, click the Add User  icon. 
4. Search for users by their name or email address in the Search Bar. 
5. Select the user and click the Tick  icon to add them. 

Alternatively, you can also:

1. Click the More Options  icon on the chatbox header.
2. Select Add Participant from the menu list. 
3. In the textbox, type the name or email address of the person you want to add select it from the list of suggestions by hitting the return key. 
4. Hit return again to add them to the group. 
5. In the alert dialog box that appears, click Yes to add them, or click Create New Chat to create a new group chat with that person. 

Note: You can also simply type the + icon followed by the name or email address of the person, then hit return to add them to the group. 

Removing Participants

To remove a user from a group:

1. Click open the group.
2. Click the group's profile icon. 
3. In the pop-up that opens, hover over the thumbnail of the user that you want to remove from the group. 
4. Click the More Options  icon.
5. Select Remove.

Leaving Group Chats

To leave a channel:

1. Click the More Options  icon in the chatbox header.

2. Select Leave Group from the menu list.

3. Click Leave Group in the alert dialog box that appears.

4. Select Mute if you'd like to mute the group instead of leaving it.

Alternatively, you can also:

1. Click the group's profile icon or the participant icon.

2. Click the More Options  icon.

3. Select Leave Group from the menu list.