Managing Emails in Trident (macOS)

Managing Emails in Trident (macOS)

In this article, we'll see how you can manage your emails using a variety of options. 

Info
Note: This article explores managing emails in the Trident desktop app. Click here for the Zoho Mail web app's help documentation.

Setting Reminders for Emails

You can set reminders for emails for yourself and for your email recipients. To set a reminder for an email from the email list:

  1. Right-click the email. 
  2. Select Reminder from the menu list. 
  3. In the pop-over, select whether you want to be reminded At a Specific TimeIf Nobody Replies by, or On Every Reply
  4. Pick the date and time. 
  5. Choose to receive the reminder either via Notification or Email.
  6. Check the Remind Recipients Also option to send the reminder to the email recipients. 
  7. Once ready, click Set Reminder.  

To set a reminder for an email from the email detail view:

  1. Open the email for which you want to set the reminder.
  2. Click the More Options  icon at the top-right corner of the email detail view.
  3. Select Reminder from the menu list.
  4. Choose when and how you want to be reminded. 
  5. Once ready, click Set Reminder

Notes

Notes:

  • Emails for which you've set reminders will have a bookmark indication. 
  • When you set the reminder mode as Notification, you'll receive the reminder notification through In-App and Sticky Notifications.

Snoozing Emails

Any incoming email can be snoozed, making it disappear from your inbox for a chosen period of time. Once the snooze period is up, these emails will reappear in your inbox.  

To snooze an email from the email list:

  1. Right-click the email you want to snooze.
  2. Select Snooze from the menu list.
  3. Choose the desired time frame.

To snooze an email from the email detail view:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Snooze from the menu list. 
  3. Choose the desired timeframe.

Unsnoozing Emails

To unsnooze an email from the email list:

  1. Navigate to the Snoozed Folder.
  2. Right-click the email you want to unsnooze.
  3. Choose Snooze from the menu list that appears, and select Unsnooze.

NotesNote: You can also click the Unsnooze option in the email detail banner.
To unsnooze an email from the email detail view:

  1. Navigate to the Snoozed Folder and open the email you want to unsnooze.
  2. Click the More options  icon at the top-right corner of the email detail view.
  3. Choose Snooze from the menu list that appears and select Unsnooze.

Notes

Note: Emails that are unsnoozed appear in the inbox with a snooze indicator along with the time stamp in yellow.

Moving Emails to a Folder or a Subfolder

To move an email to a folder or subfolder from the email list:

  1. Drag the email from the email list.
  2. Drop it in the folder to which you want to move it. 

To move an email to a folder or a subfolder from the email detail view:

  1. Open the email you want to move. 
  2. Select Move from the toolbar. 
  3. Select the desired folder or subfolder from the list that appears. 

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Move to from the menu list.
  3. Select the desired folder or subfolder from the list that appears. 



Notes
Note: If you try to move an email to a folder that doesn't yet exist, you can create it using the contextual option that appears when you search for the folder.
​

Tagging Emails

To tag an email from the detail view:

  1. Open the email you want to tag.
  2. Select Tag as from the toolbar. 
  3. Choose a tag from the list that appears. 

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Tag as from the menu list.
  3. Select the desired tag from the list that appears. 

Notes

Note: The email will be color-coded to the corresponding tag in the email list. 

Untagging Emails

To untag an email from the email list:

  1. Click on the desired email's tag color indicator. 
  2. Uncheck the tag selection from the menu list. 

To untag an email from the detail view:

  1. Open the email you want to untag. 
  2. Select Tag as from the toolbar. 
  3. Uncheck the tick mark against the chosen tag from the list that appears.

Alternatively, you can also:

  1. Click the tag name displayed in the email detail view.
  2. Uncheck the tick mark against the chosen tag in the list that appears.

Furthermore, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Tag as from the menu list.
  3. Uncheck the tick mark against the chosen tag in the list that appears.

NotesNote: You can view the tagged emails under Tags in the folder pane.

Flagging Emails

Flags help to find emails easily later by marking them as Info, Information, or Follow-up. Besides Inbox, the flagged emails will appear in the Flagged View.

To flag an email from the email list: 

  1. Hover over the email. 
  2. Click the Flag  icon.
  3. It will turn to red indicating that it is flagged as important. 

Notes

Note: Emails can only be flagged as "Important" from the email list. 


To flag an email from the detail view:

  1. Open the email you want to flag.
  2. Select Flag as from the toolbar. 
  3. Choose between InfoImportant, and Follow-Up options. 
  4. The email will be color-coded to the corresponding flag in the email list.

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Flag as from the menu list.
  3. Select the desired flag from the list that appears. 

Notes

Note: You can view all the flagged emails under the Flagged View in the folder pane.

Unflagging Emails

To unflag an email from the email list:

  1. Hover over the email.
  2. Click the colored flag to remove it.

To unflag an email from the detail view:

  1. Open the email you want to unflag. 
  2. Select Flag as from the toolbar.
  3. Select Clear Flag from the menu list. 

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Flag as from the menu list.
  3. Select Clear Flag

Marking Emails as Read or Unread

To mark an email as read:

  1. Navigate to the email list. 
  2. You will see that unread emails are depicted by an envelope icon. 
  3. Click the Envelope  icon to mark it as read.

To mark an email as unread, hover over the email and click the faded Envelope  icon.

Info
Learn how to use trackpad gestures to mark email as read or unread, archive, and delete emails.


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