Managing Emails in Trident (macOS)

Managing Emails in Trident (macOS)

In this article, we'll see how you can manage your emails using a variety of options. 

Info
Note: This article explores managing emails in the Trident desktop app. Click here for the Zoho Mail web app's help documentation.

Setting Reminders for Emails

You can set reminders for emails for yourself and for your email recipients. To set a reminder for an email from the email list:

  1. Right-click the email. 
  2. Select Reminder from the menu list. 
  3. In the pop-over, select whether you want to be reminded At a Specific TimeIf Nobody Replies by, or On Every Reply
  4. Pick the date and time. 
  5. Choose to receive the reminder either via Notification or Email.
  6. Check the Remind Recipients Also option to send the reminder to the email recipients. 
  7. Once ready, click Set Reminder.  

To set a reminder for an email from the email detail view:

  1. Open the email for which you want to set the reminder.
  2. Click the More Options  icon at the top-right corner of the email detail view.
  3. Select Reminder from the menu list.
  4. Choose when and how you want to be reminded. 
  5. Once ready, click Set Reminder

Notes

Notes:

  • Emails for which you've set reminders will have a bookmark indication. 
  • When you set the reminder mode as Notification, you'll receive the reminder notification through In-App and Sticky Notifications.

Snoozing Emails

Any incoming email can be snoozed, making it disappear from your inbox for a chosen period of time. Once the snooze period is up, these emails will reappear in your inbox.  

To snooze an email from the email list:

  1. Right-click the email you want to snooze.
  2. Select Snooze from the menu list.
  3. Choose the desired time frame.

To snooze an email from the email detail view:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Snooze from the menu list. 
  3. Choose the desired timeframe.

Unsnoozing Emails

To unsnooze an email from the email list:

  1. Navigate to the Snoozed Folder.
  2. Right-click the email you want to unsnooze.
  3. Choose Snooze from the menu list that appears, and select Unsnooze.

NotesNote: You can also click the Unsnooze option in the email detail banner.
To unsnooze an email from the email detail view:

  1. Navigate to the Snoozed Folder and open the email you want to unsnooze.
  2. Click the More options  icon at the top-right corner of the email detail view.
  3. Choose Snooze from the menu list that appears and select Unsnooze.

Notes

Note: Emails that are unsnoozed appear in the inbox with a snooze indicator along with the time stamp in yellow.

Moving Emails to a Folder or a Subfolder

To move an email to a folder or subfolder from the email list:

  1. Drag the email from the email list.
  2. Drop it in the folder to which you want to move it. 

To move an email to a folder or a subfolder from the email detail view:

  1. Open the email you want to move. 
  2. Select Move from the toolbar. 
  3. Select the desired folder or subfolder from the list that appears. 

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Move to from the menu list.
  3. Select the desired folder or subfolder from the list that appears. 



Notes
Note: If you try to move an email to a folder that doesn't yet exist, you can create it using the contextual option that appears when you search for the folder.

Tagging Emails

To tag an email from the detail view:

  1. Open the email you want to tag.
  2. Select Tag as from the toolbar. 
  3. Choose a tag from the list that appears. 

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Tag as from the menu list.
  3. Select the desired tag from the list that appears. 

Notes

Note: The email will be color-coded to the corresponding tag in the email list. 

Untagging Emails

To untag an email from the email list:

  1. Click on the desired email's tag color indicator. 
  2. Uncheck the tag selection from the menu list. 

To untag an email from the detail view:

  1. Open the email you want to untag. 
  2. Select Tag as from the toolbar. 
  3. Uncheck the tick mark against the chosen tag from the list that appears.

Alternatively, you can also:

  1. Click the tag name displayed in the email detail view.
  2. Uncheck the tick mark against the chosen tag in the list that appears.

Furthermore, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Tag as from the menu list.
  3. Uncheck the tick mark against the chosen tag in the list that appears.

NotesNote: You can view the tagged emails under Tags in the folder pane.

Flagging Emails

Flags help to find emails easily later by marking them as Info, Information, or Follow-up. Besides Inbox, the flagged emails will appear in the Flagged View.

To flag an email from the email list: 

  1. Hover over the email. 
  2. Click the Flag  icon.
  3. It will turn to red indicating that it is flagged as important. 

Notes

Note: Emails can only be flagged as "Important" from the email list. 


To flag an email from the detail view:

  1. Open the email you want to flag.
  2. Select Flag as from the toolbar. 
  3. Choose between InfoImportant, and Follow-Up options. 
  4. The email will be color-coded to the corresponding flag in the email list.

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Flag as from the menu list.
  3. Select the desired flag from the list that appears. 

Notes

Note: You can view all the flagged emails under the Flagged View in the folder pane.

Unflagging Emails

To unflag an email from the email list:

  1. Hover over the email.
  2. Click the colored flag to remove it.

To unflag an email from the detail view:

  1. Open the email you want to unflag. 
  2. Select Flag as from the toolbar.
  3. Select Clear Flag from the menu list. 

Alternatively, you can also:

  1. Click the More options  icon at the top-right corner of the email detail view.
  2. Select Flag as from the menu list.
  3. Select Clear Flag

Marking Emails as Read or Unread

To mark an email as read:

  1. Navigate to the email list. 
  2. You will see that unread emails are depicted by an envelope icon. 
  3. Click the Envelope  icon to mark it as read.

To mark an email as unread, hover over the email and click the faded Envelope  icon.

Info
Learn how to use trackpad gestures to mark email as read or unread, archive, and delete emails.


      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Adding and Managing Multiple Zoho Mail Accounts in Trident (macOS)

                                                                                                                            In this article, we'll see how you can add and manage multiple Zoho Mail accounts in Trident. Note: This article explores adding and managing multiple email accounts in the Trident desktop app. Click here for the Zoho Mail web app's help ...
                                                                                                                          • Creating and Managing Email Signatures in Trident (macOS)

                                                                                                                            In this article, we'll see how you can create email signatures to add them to your emails automatically. Note: This article explores creating and managing email signatures in the Trident desktop app. Click here for the Zoho Mail web app's help ...
                                                                                                                          • Creating and Managing Email Filters in Trident (macOS)

                                                                                                                            The filters in Trident enable you to automatically sort incoming and outgoing emails and automate email-centric actions. In this article, we'll explore the types of filters and how they work. Note: This article explores creating and managing email ...
                                                                                                                          • Creating and Managing Email Permalinks in Trident (macOS)

                                                                                                                            In this article, we'll see how you can create permalinks for emails and manage their sharing options. Note: This article explores creating and managing email permalinks in the Trident desktop app. Click here for the Zoho Mail web app's help ...
                                                                                                                          • Creating and Managing Email Templates in Trident (macOS)

                                                                                                                            With email templates, you can save messages that don't change from time to time. You can reuse them anytime you want by changing or adding new information as required. In this article, we'll see how you can create and manage email templates. Note: ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources