Updating Cliq Status

To update your Cliq status:

1. Click open the status drop-down menu.
2. Select the desired status from the list of suggestions.

Alternatively, to set a custom status:

1. In the Enter your status field, type a custom status.
2. Click the status icon to choose a suitable one for your custom status.
3. Hit return.

Searching in Cliq

The search bar enables you to find chats, contacts, channels, threads, and messages.  You can apply these filters while searching to narrow down the search results. 

Viewing Chats

All of your chats are grouped and listed under the following tabs described below.

Note: You can change the position of these tabs by pressing command and dragging a tab from its original location and dropping it to your desired location. 

Managing Chats

From the chat list, you can pin, mute, and mark chats as read or unread using right-click actions. 

Pinning and Unpinning Chats

To pin a chat:

1. Right-click the chat you want to pin. 
2. Select Pin from the drop-down menu and click My Pins (Default).

To unpin a chat:

1. Go to the Pinned Chats tab or search for the chat you want to unpin. 
2. Right-click the chat and select Unpin Chat from the drop-down menu.

Muting and Unmuting Chats

To mute a chat: 

1. Right-click the chat you want to mute.
2. Select the duration until which you want it to be mute from the drop-down menu. 

To unmute a chat:

1. Click the More Options  icon in the chat launcher tab. 
2. Select Muted from the drop-down menu to list the muted chats. Alternatively, search for the chat you want to unmute and right-click it. 
3. Select Unmute from the drop-down menu.

Marking Chats as Unread or Read

To mark a chat as unread:

1. Right-click the chat you want to mark as unread.
2. Select Mark as Unread from the drop-down menu.    

To mark a chat as read:

1. Go to the Unread Chats tab and right-click the chat you want to mark as read.
2. Select Mark as Read from the drop-down menu. 

To mark all of your chats as read:

1. Go to the Unread Chats tab.
2. Click the Mark all as read option.

Learn how to manage your chats using the Cliq module in Trident.