Issue: Encountering a blank page after signing into Trident.

Workaround 1: Check the internet connection.

Ensure that you have a stable internet connection. A poor or intermittent connection can prevent the login page from loading correctly.

Workaround 2: Check proxy settings.

Ensure that your network or system proxy settings are correctly configured. A misconfigured proxy can lead to blank page issues. To configure the proxy settings:

1. Open the Proxies settings by searching for it in Spotlight Search.
   

2. Toggle off the Auto proxy discovery and Automatic proxy configuration options.

3. Click OK.
   

4. Quit and relaunch Trident and sign in.

Note: If the issue persists despite performing the above steps, contact customer support at trident@zohosupport.com for further assistance.