Cliq—Trident Windows
How do I get notified when my coworkers become available?
If a colleague you want to call or chat with is away, on a break, or busy, you need not wait around for them to become available. Trident can alert you through notifications they become available again. To set the notification: Open the contact card ...
Why is my audio not audible in meetings?
To ensure your audio is audible: Click the More Options icon. Select Settings > Device Settings. In the Device Settings pop-up, click the connected microphone device again to see if your outgoing audio is heard for the participants.
Why is my audio not audible in one-on-one calls?
To ensure your audio is audible: Click the More Options icon. Select Device Settings from the menu list. In the dialog box that appears, click the connected microphone device again to see if your outgoing audio is heard for the other person.
Why is the cursor sometimes not visible in the textbox?
This is a Windows-specific issue and will be addressed in future updates. However, the cursor can be made visible by pressing Windows key twice or by restarting the app.
How do I reposition Cliq chat launcher tabs (such as Pinned Chats, Recent Chats, Unread Chats)?
To reposition the Cliq chat launcher tabs, simply drag and drop them to the required position.
How do I enable read receipts for Cliq chats?
Go to Settings > Cliq > Enable Read Receipts.
How to disable incoming Cliq calls?
To disable notifications for Cliq calls: Click the Main Menu icon on the top-left corner of the app. Select Settings from the drop-down menu. Select Notifications. In the Cliq Notifications section, toggle the Enable Notifications for Cliq Calls off.