You can retract an email you've sent within 30 minutes from the recipients' inbox.

To recall an email from the email list:

1. Navigate to the Sent folder.

2. Hover over the email you want to recall and click the Mail Delivery Status icon.

3. In the pop-up that appears, click Recall Email.

4. Select Recall in the alert dialog box.
   

Alternatively, you can also:

1. Right-click the email.

2. Select Recall Email from the menu list.
   

To recall an email from the email detail view:

1. Open the email you want to recall.

2. Click the More Options  icon at the top-right corner of the email detail view.

3. Select Recall Email from the menu list.
   

Alternatively, you can also:

1. Click open the email you want to recall.

2. Click the More Options  icon in the toolbar.
   

3. Select Recall Email from the menu list. 
   

Notes:

• Recalling will only delete the sent email from the recipient's Inbox only if they have not deleted or shared the email.

• The recipients will be notified of the recall attempt.

• You cannot recall emails if the recipients are not from your organization and if the emails were sent through POP/IMAP accounts.