Replying in Threads

In Cliq channels, if the admin has enabled it, you can reply in threads. To reply in a thread:

1. Hover over the message and click the Reply in Thread  icon.
2. Type your message and hit the enter key to send it. 
3. To continue replying in the thread, click the Reply button under the threaded conversation. 

Following Threads

To follow a threaded conversation, click Follow on the parent message. 

Alternatively, to follow a threaded conversation that you've popped out and opened in a separate chatbox:

1. Click the More Options  icon on the chatbox header.
2. Select Follow from the menu list. 

Notes:

You'll automatically start following a thread when you:

2. Are @mentioned. 
3. Reply to a message in threads.
   

Auto-Following Threads

To auto-follow all the threaded conversations in a channel irrespective of whether you send a thread reply or are @mentioned:

1. Click the Thread  icon on the chatbox header.
2. Click the Settings  icon.
3. Toggle on the Auto Follow option. 

Unfollowing Threads

To unfollow a threaded conversation, click Unfollow on the parent message. 

Alternatively, to unfollow a threaded conversation that you've popped out and opened in a separate chatbox:

1. Click the More Options  icon on the chatbox header. 
2. Select Unfollow from the menu list. 

Closing Threads

To close a threaded conversation:

1. Hover over the parent thread and click the More Options  icon.
2. Select Close Thread from the menu list. 

1. Click the More Options  icon on the chatbox header.
2. Select Close Thread from the menu list. 
3. Click Close Thread in the alert dialog box that appears. 

Note: The closed thread can be reopened later by any channel participant.

Reopening Closed Threads

To reopen a closed thread: 

1. Hover over the parent thread and click the More Options  icon.
2. Select Reopen Thread from the menu list. 

Alternatively, to reopen a closed thread that you've popped out and opened in a separate chatbox, click the Reopen option at the bottom of the chatbox.

Furthermore, you can also: 

1. Click the More Options  icon on the chatbox header.
2. Select Reopen Thread from the menu list. 

Viewing All the Threads in a Channel

You can view all of the threads in a channel by clicking the Thread  icon on the chatbox header. This will open a dialog in which the threads you're following and are not will be listed separately under two tabs. 

Popping Out Threads in a Separate Chatbox

To pop out and open threads in a separate chatbox:

1. Hover over the parent thread and click the More Options  icon.
2. Select Pop Out Thread from the menu list. 

Alternatively, you can also:

1. Click open the thread replies inline.
2. Select Open Thread. 

Note: To navigate back to the parent message posted in the channel, you can click the Open Parent Thread icon by hovering over the  parent message that you're viewing in the separate chatbox. 

Listing Threaded Conversations

There are three ways to list threaded conversations. You can customize this from Settings.