Replying in Threads
In Cliq channels, if the admin has enabled it, you can reply in threads. To reply in a thread:
- Hover over the message and click the Reply in Thread
icon or select Reply in Thread from the More options of the message.
- Type your message and hit the enter key to send it.
- To continue replying in the thread, click the Reply button under the threaded conversation.
The thread name will be automatically generated based on the keywords using in the conversation, but you can rename the thread as well. To rename the thread:
Click the name of the thread.
Enter the new name of the thread and press enter.
In the alert that appears, click Yes.
Following Threads
To follow a threaded conversation, click Follow on the parent message.
Alternatively, to follow a threaded conversation that you've popped out and opened in a separate chatbox:
- Click the More Options
icon on the chatbox header.
- Select Follow from the menu list.
Notes:
You'll automatically start following a thread when you:
- Are @mentioned.
- Reply to a message in threads.
Auto-Following Threads
To auto-follow all the threaded conversations in a channel irrespective of whether you send a thread reply or are @mentioned:
- Click the Thread
icon on the chatbox header.
- Click the Settings
icon.
- Toggle on the Auto Follow option.
Unfollowing Threads
To unfollow a threaded conversation, click Unfollow on the parent message.
Alternatively, to unfollow a threaded conversation that you've popped out and opened in a separate chatbox:
- Click the More Options
icon on the chatbox header.
- Select Unfollow from the menu list.
Closing Threads
To close a threaded conversation:
- Hover over the parent thread and click the More Options
icon.
- Select Close Thread from the menu list.
Alternatively, to close a threaded conversation that you've popped out and opened in a separate chatbox:
- Click the More Options
icon on the chatbox header.
- Select Close Thread from the menu list.
- Click Close Thread in the alert dialog box that appears.
Note: The closed thread can be reopened later by any channel participant.
Viewing Closed Threads
To view closed threads in a channel:
Click the Thread
icon on the chatbox header.
Click the Settings
icon.
Toggle on the Show Closed Threads option.
Reopening Closed Threads
To reopen a closed thread:
- Hover over the parent thread and click the More Options
icon.
- Select Reopen Thread from the menu list.
Alternatively, if you've opened the thread in a separate chatbox, you can reopen closed threads from the Reopen option at the bottm of the chatbox.
Viewing All the Threads in a Channel
You can view all of the threads in a channel by clicking the Thread
icon on the chatbox header. This will open a dialog in which the threads you're following and are not will be listed separately under two tabs.
Popping Out Threads in a Separate Chatbox
To pop out and open threads in a separate chatbox:
- Hover over the parent thread and click the More Options
icon.
- Select Pop Out from the menu list.
Alternatively, you can also open the thread replies inline by clicking on the Replies button and collapse the thread by clicking Hide Replies.
Note: To navigate back to the parent channel from a thread that you've popped out, you can click the Go to Parent Thread
icon by hovering over the parent message or the name of the channel at the top of the chatbox.
Listing Threaded Conversations
You can customize how to list threads in three ways from Settings: