Understanding Notifications in Trident (Windows)

Understanding Notifications in Trident (Windows)

In this article, we'll explore various notifications that Trident offers and how you can enable them. Trident's notification system is designed to keep you informed, giving you the flexibility to choose how you receive them.

Exploring the Types of Notifications 

You can receive notifications in three ways:

  • System Notifications: Notifications that pop up on your screen when you receive new emails or chat messages.

  • In-App Notifications: Notifications within the app that offer insights into various updates, including email reminders, calendar events, shared information via Streams, assigned tasks, and other time-sensitive details.

  • Sticky Notifications: Timely notifications that remain sticky on your desktop until you act on them.

Enabling System Notifications for Emails

To enable system notifications for emails:

  1. Click the Main Menu icon on the top-left corner of the app.

  1. Select Settings from the menu list.

  1. Select Notifications.

  1. Toggle the Enable Notification for Mail option on or off.



To enable system notifications for Cliq chats:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Notifications.

  2. Select Cliq Notifications.

  1. Toggle the Enable Notifications and Notification Sounds for Cliq Chats option on or off.



Notes
Note: You can also customize whether or not to display message previews in notifications. You can enable or disable this feature by toggling the Show Message Preview on or off.

Managing System Notifications 

You can adjust system notifications from the Action Center or from System Settings.

To view Trident's system settings from the Action Center:

  1. Click open the Action Center from the bottom-right corner.

  1. Hover over the email notification.

  1. Click the Settings icon.

  1. In the Settings window that appears, you have the option to:

  • Display the notification as a banner or within the Action Center.

  • Choose to hide notifications when the screen is locked.

  • Choose to play sound when you receive notifications.

  • Enable or disable notification sounds when you receive new notifications.

  • Set the priority of notifications in the Action Center.

 



To adjust system notifications from Settings, go to Start > Settings > Notifications & actions >Trident.

Viewing In-App Notifications  

To view in-app notifications, click the Bell  icon in the top-right corner of the app. You can click it open to take contextual actions. 

Actioning In-App Notifications  

You can choose to mark all notifications as read, clear one or all notifications, and pop out email notifications.

To clear a notification from the notifications list:

  1. Hover over the notification.

  1. Click the Close icon.

To mark all notifications as read:

  1. Click Mark All as Read on the top-right corner.

To clear all notifications from the notification list:

  1. Click Clear All on the top-right corner.

To pop out email notifications:

  1. Hover over the notification you want to pop out.

  2. Click the pop out icon.



Using Sticky Notifications   

Sticky notifications stay on your screen until you act on them. Clicking on the notification will direct you to the corresponding email or task for which you've set a reminder.


Notes
Note: Sticky notifications will not be shown when Trident is in Do Not Disturb (DND) mode.

Managing Sticky Notifications   

When you receive sticky notifications, you can choose to snooze or dismiss them.

Snoozing Sticky Notifications   

Snoozing a sticky notification will bring back the alert once the snooze period is up. To snooze a sticky notification:

  1. Hover over the sticky notification that you want to snooze.

  1. Choose the desired snooze duration from the menu list.

  1. Click Snooze



Dismissing Sticky Notifications  

To dismiss sticky notifications, click Dismiss.

To turn off all notifications from Trident or to manage notification settings, hover over the sticky notifications, click the More icon, and select the required option.


Enabling Do Not Disturb (DND)  Mode

Enabling Do Not Disturb (DND) mode in Trident will mute all the modules' notifications and alert sounds, and change your current Cliq status to "Busy".

To enable DND:

  1. Click your profile image at the top-right corner of the app.

  1. Select Do Not Disturb from the drop-down menu.

  1. Choose the desired time duration.


To enable DND from the Cliq home page:

  1. Click open the DND drop-down menu.

  1. Choose the desired time duration.


Alternatively, you can:

  1. Click open the current Cliq status drop-down menu below the New Chat button in the Cliq module.

  1. Click open the DND drop-down menu.

  1. Choose the desired time duration.

 


      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • Understanding Notifications in Trident

                                                                                                                              In this article, we'll explore various notifications that Trident offers and how you can enable them. Trident's notification system is designed to keep you informed, giving you the flexibility to choose how you receive them. Exploring the Types of ...
                                                                                                                            • Exploring Smart Mail in Trident for Windows

                                                                                                                              Emails sent as notifications from various Zoho applications like Connect, Expense, and Projects can be switched into a contextual live data view of the respective applications within Trident. These contextually-integrated emails are Smart Mails. They ...
                                                                                                                            • Exploring Calendar Module in Trident for Windows

                                                                                                                              Trident's integrated Calendar module enables you to track, plan, and manage your schedules and team events from one place. Understanding Unified Calendar Trident offers a variety of calendar types as follows so you can have a unified calendaring ...
                                                                                                                            • Exploring Mail Module in Trident (Windows)

                                                                                                                              Trident's Mail module offers a user-friendly interface and powerful features that strike the perfect balance between classic and modern email and collaboration tools. Accessing Multiple Mail Accounts You can add one or more of your Zoho Mail accounts ...
                                                                                                                            • Downloading Trident for Windows

                                                                                                                              Trident is designed to fulfil all of your communication, productivity, and business needs with a delightful native user experience. To download Trident: Head to the Trident home page. Click Download for Windows. You can locate the downloaded file in ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources