Customizing Mail Module Preferences in Trident (Windows)

Customizing Mail Module Preferences in Trident (Windows)

In this article, we'll see how you can customize the Mail module in Trident to suit your preferences. 
Info
Note: This article explores customizing the Mail module preferences in the Trident desktop app. Click here for the Zoho Mail web app's help documentation.

Customizing Mailbox Views

Trident gives you various options to customize your mailbox. To apply these customizations:

  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Mail.

  1. In the Mail View Options section, customize the options.


Following is a brief illustration of the customization options:

  1. Open emails in vertical, horizontal, or no split views.

  1. Show email listing in comfort or compact views.

  1. Show email details in comfort or compact views.
  1. Limit the number of email summary lines displayed in the email listing.
  1. Show or hide the sender's image in the email listing.

  1. Enable or disable conversation mode.

  1. Show or hide the subject for individual emails in threaded conversations.


NotesNote: This customization is possible only when conversation mode is enabled.


  1. Show Streams comments in the pop-over or at the bottom of the email detail by default.
  1. View the Mail detail action items with only icons or icons and titles.




  1. List attachments either at the top or bottom of the email.

Customizing the Mark Email as Read Setting 

You can customize when Trident marks your emails as read. To do so:

  1. Click the Main Menu  icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Go to Mail.

  2. Scroll down to the Mark Email as Read setting and select the desired configuration from the drop-down options. 




Here's a quick overview of how each of the customization options will function.

Upon Opening the Email
As soon as you open the email in the detail view, it will be marked as read.
After x Seconds
After you view the email for the chosen duration, it will be marked as read.
When the Email Selection Changes
No matter how long you view the email, it won't be marked as read unless you view another email.  
Manually
You must manually click the Mark as Read icon each time. 

Customizing  Mail Composer    

You can open the Mail Composer in two ways:

  • Window: Opens the Mail Composer in a new window.

  • Floating: Opens the Mail Composer on top of the email detail pane.

To open the Mail Composer in window or floating by default:

  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Mail.

  1. Scroll down to the Compose section.

  1. Click the radio button to choose one of the options: Window or Floating.  

 


You can choose to show the Cc and Bcc fields at all times when you open a new email. To do so:
  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Mail > Mail Composer.

  2. Enable the Show Cc field and Show Bcc Field.


Switching Between Dark and Light Modes

In addition to the Dark, Light, and System themes available in Trident's customization options, you can also switch between Light and Dark modes in the Mail Composer according to your preference. You can do so by clicking the Switch to Dark mode  or Switch to Light mode  icon respectively.


Similarly, you can also view the email detail in Light and Dark modes without changing the app's Dark theme. You can do so by clicking the Switch to Dark Mode  or Switch to Light Mode  icon respectively.
​


Configuring Email Notifications    

To enable or disable notifications for new emails:

  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Mail.

  1. In the Mail Notifications section, toggle the Enable Notifications for Mails button on or off.



    

Using Shortcuts 

Trident offers various keyboard shortcuts to use the Mail module. To view these shortcuts:

  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Shortcuts.

  1. Scroll down to the Mail section and you'll find the shortcuts mentioned below.

 



 

Descriptions

 Keyboard Shortcuts

Switch split mode: Vertical, horizontal, or no split

 Ctrl + Alt + V

Go to mail

 Ctrl + 1

New email

 Ctrl + Shift + M

Select all emails in the view

 Ctrl + A

Unselect emails

 Esc

Search in Mail Detail view

 F4

Show unread emails in current folder

 Ctrl + Shift + U

Show previous email

 Alt + J

Show next email

 Alt + K

Switch to Smart Mail view

 Alt + Z

Open email in No Split view

 Enter

Back to No Split view

 Esc

Open email in new window

 Ctrl + O

Reply to an email

 Ctrl + R

Reply All to an email

 Ctrl + Shift + R

Forward an email

 Ctrl + F

Mark emails as Spam/Not Spam

 Ctrl + J

Archive selected emails

 Ctrl + Shift + A

Flag/Clear Flag selected emails

 Ctrl + G

Tag selected emails

 Ctrl +Shift + G

Move selected emails

 Ctrl + Shift + V

Mark as unread

 Ctrl + U

Mark as read

 Ctrl + Q

Mark folder as read

 Ctrl +Shift +Q

Collapse conversation in Email List view

 Left

Expand conversation in Email List view

 Right

Go to "CC" field

 Alt + C

Go to "BCC" field

 Alt + B

Go to "To" field

 Alt + T

Select From address

 Alt + F

Select Reply To address

Alt + R

Send email

 Ctrl + Enter

Send email immediately

 Ctrl + Shift +Enter

Close all active windows

 Ctrl + Shift + W

Delete email

 Delete

 

 

 

 

 

 

 

 



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