Error when inviting users | Zoho Vault

Why am I getting an error stating "All invited users are already invited or have an existing account in Zoho" while trying to add a new user?

Whenever a user signs up for such applications, an org will be created. Consider the org as an internal space that will be created to manage all applications managed by the user. Like many other Zoho applications, Zoho Vault follows the org-model as well. At any given time, users cannot be a part of two or more orgs. 

If the user already has a Zoho Vault account, uses other such org-based Zoho products, or has an active account in a different data center, they will be unable to join your organization's Vault account without deleting their existing org. Learn how to delete your account.

Still can’t find what you’re looking for? Contact us. We will be happy to help

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick LinksWorkflow AutomationData Collection
                          Web FormsEnterpriseBegin Data Collection
                          Interactive FormsWorkplaceData Collection App
                          CRM FormsCustomer ServiceAccessible Forms
                          Digital FormsMarketingForms for Small Business
                          HTML FormsEducationForms for Enterprise
                          Contact FormsE-commerceForms for any business
                          Lead Generation FormsHealthcareForms for Startups
                          Wordpress FormsCustomer onboardingOrder Forms for Small Business
                          No Code FormsConstructionRSVP tool for holidays
                          Free FormsTravel
                          Prefill FormsNon-Profit

                          Intake FormsLegal
                          Mobile App
                          Form DesignerHR
                          Mobile Forms
                          Card FormsFoodOffline Forms
                          Assign FormsPhotography
                          Mobile Forms Features
                          Translate FormsReal EstateKiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for FormsAlternativesSecurity & Compliance
                          Holiday FormsGoogle Forms alternative GDPR
                          Form to PDFJotform alternativeHIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag & drop form builder
                          WCAG



                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media


                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • User Management

                                                                                                                There are three main areas when it comes to user management: Adding users Creating user groups Assigning roles Adding Users Zoho Vault provides different options for you to add users into your account. You can manually add users by sending them an ...
                                                                                                              • Manual User Addition

                                                                                                                Invite users to join your organization's Zoho Vault account by following these steps: Click Users from the User Management section under the Settings tab. Click Add to view the list of users from your organization with an existing account with Zoho. ...
                                                                                                              • How do I add a user who’s already registered with another organization?

                                                                                                                A user cannot be a member of more than one organization registered with Zoho. If the user is already a part of a different Zoho organization (they may already be existing users of Vault or other Zoho products), they must delete their organization to ...
                                                                                                              • User and User Group Sync

                                                                                                                Organizations that already have existing accounts with identity providers like Microsoft Entra ID and Okta can easily import their users and user groups to Zoho Vault. Additionally, teams can now automatically sync users and user groups from their ...
                                                                                                              • Creating a Zoho Vault Account

                                                                                                                The sign-up process slightly varies for existing and new customers of Zoho. New user of Zoho Existing user of Zoho If you’re new to Zoho: Sign up with Zoho Vault to create a new Zoho account. Provide your organization's name to sign up for an ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources