Navigate to Settings > Admin Configurations > Subscription.
Click the Modify Subscription option under your current plan details.
On the Manage Vault Subscription page, under the Manage Subscription window, click the Change Plan option.
Click Downgrade under Free Plan.
To cancel the subscription at the time of its expiration, select the Downgrade automatically at the end of current billing cycle option. To cancel this subscription with immediate effect, select the Downgrade Immediately option and click Confirm Downgrade button.
If you have purchased your subscription offline and would like cancel it, please email us at cancellation@zohocorp.com.
Still can’t find what you’re looking for? Contact us. We will be happy to help!