User Guide
Trash Bin
You can declutter your account by soft-deleting your passwords to the Trash bin. Passwords remain in the Trash bin until restored or permanently deleted by the password owners. Move passwords to the Trash bin To move one or more passwords to the ...Time-based One Time Password (TOTP) Integration
Two-factor authentication (TFA) is an essential extra layer of security for your sensitive accounts. To help teams and individuals safely manage their credentials with ease, Vault now allows users to store their TFA codes along with the respective ...Contact Support
Need Assistance? Write to support@zohovault.com to request our assistance, share your feedback, or submit feature requests. We'll get back to you in a jiffy! Alternatively, you can call us on one of the below listed numbers. Have a specific ...Creating a Zoho Vault Account
The sign-up process slightly varies for existing and new customers of Zoho. New user of Zoho Existing user of Zoho If you’re new to Zoho: Sign up with Zoho Vault to create a new Zoho account. Provide your organization's name to sign up for an ...Getting Started
Zoho Vault is a password management solution that is part of Zoho's business suite consisting of 40+ apps and trusted by over 50 million users across the globe. It helps individuals, teams, and enterprises to securely store, share, and manage their ...Changing the Login Password for your Zoho Vault Account
Zoho provides single sign-on service across its suite of apps. If you change the password for your Zoho account, it will be updated for all Zoho services. There are two ways to reset your account password: Resetting an existing, known password ...Joining your Company's Zoho Vault Account
Zoho Vault only allows password sharing between members of the same organization. You'll have to join your company's official Zoho Vault account to share passwords with your colleagues. To join your organization's account: Check your inbox and spam ...Sharing Passwords with Third Parties
You can temporarily share your passwords with third parties, like contractors, or freelancers who do not own a Zoho Vault account or aren't a part of your organization's Zoho Vault setup. To share your passwords with third parties: Select a password ...Changing your Master Password
There are two scenarios when you might change your Zoho Vault master password and it's important to remember the below points before doing so. The situations are when you: Remember your master password but would like to reset it Forget your master ...Transfer Password Ownership
You can transfer ownership of any password you own to users within your Zoho Vault organization. This feature will help you transfer passwords to a colleague whenever you move to a different team, or if you quit the organization. To transfer ...Setting Up Password Access Control
Often, business-critical activities are carried out using shared passwords. These passwords are accessed by multiple employees on a regular basis, without restriction. It's important to maintain an additional layer of security for such critical ...Personalization
Customize your account settings to suit your needs better. Give your account a personal touch and simplify the way you access your passwords from Personalization, under the User configuration section of the Settings tab. View favorite passwords by ...Change Passwords for Popular Websites
Easily change the passwords you use for popular websites and applications by automating password reset from your Zoho Vault account. This will help with setting up new passwords for your accounts based on your password policy, while also updating ...Adding Passwords
You can import passwords from browsers, csv files, and other password managers, or click Add from the Passwords tab to add your passwords and other sensitive details to Vault. Select one of the options from the list to add passwords manually: Sites ...Import Passwords from Other Password Managers
You can import your passwords from other password managers and migrate to Zoho Vault. Import passwords from LastPass (CSV) Export your passwords from LastPass as a CSV file. Select Settings, then click Import Passwords from the Password ...Importing Passwords
Zoho Vault allows you to import multiple passwords from a standard CSV file, browsers or even from other password management solutions. Convert the spreadsheets and text files you use to manage your passwords with to a CSV file, and upload it to Zoho ...Sharing Passwords and Folders
Zoho Vault works on the principle of zero-knowledge architecture. Whenever a user adds a password, they are considered its owner by default. Passwords added by users are only visible to them by default. Users must share the passwords with others ...Data Backup
A reliable backup mechanism is crucial in restoring your data during crises. Zoho Vault allows users to securely back up their data to their email or cloud service (supported: Amazon S3, Box, DropBox, Google Drive, OneDrive, Zoho WorkDrive). Backup ...Export Passwords
Export all your passwords in plain-text to a text file and access them as you wish. To export your data: Select Settings, then click Export passwords from the Password Management section. Select the password categories and folders to export. Export ...Multi Factor Authentication (MFA)
Secure your Zoho Vault account further with multi-factor authentication (MFA). There are numerous authentication methods to choose from, as listed below. Common options SMS Voice call Google authenticator Zoho OneAuth Using Zoho OneAuth OneAuth is ...Offline Access
Zoho Vault allows you to securely access your passwords, even when you're offline. You can download your passwords as an encrypted HTML file and securely access them from anywhere, even without an active internet connection. The offline copy is just ...Auto Login to Websites
You can easily log in to your favorite websites using our browser extensions, increasing your productivity and simplifying your everyday work. There are three ways to auto log in to websites using our extension: Using the autofill icon from the ...Creating Folders And Subfolders
You can group passwords of different types into groups by creating folders and subfolders for easy management. For example, you can create a password folder named Marketing and add all passwords managed by the marketing team (Facebook, Twitter, ...
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