Transfer ownership of files and folders
A team admin can now transfer ownership of a file from one member's My Folders to themself or to another member. This will greatly assist team admins in managing the data of inactive or suspended members effectively.
Support for transferring file and folder ownership is only available in WorkDrive's Business plan. Learn more about WorkDrive plans and pricing
To transfer ownership of files and folders: (For active team members)
- Select the required files and folders and click the Transfer Ownership button at the top. The Transfer Ownership dialog box will appear.
- Enter the name or email address of the new owner. You can also add a personal message to the new owner by clicking the Add a message to the new owner if required.
- Click Transfer Ownership.
The selected files and folders from the current owner My Folders will be transferred to the new owner My Folders.
Notes:
- All existing share permissions will be retained on the files and folders.
- An email notification will be sent to both the current and new owners.
- If a file within a folder or its subfolders was deleted by the previous owner, it will be moved to the Trash folder. After ownership transfer of the corresponding folder, the deleted file will appear in the new owner’s Trash, allowing them to choose whether to delete or restore it.
Limitations:
- You cannot transfer ownership of the files or folders from a team user to a client user.
- Transfer ownership will only take place if the new owner has adequate storage in their My Folders.
- Currently, you cannot transfer ownership of the files and folders in a Team folder.
Click here to learn how to transfer ownership of files and folders from deleted members
Also read:
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