How to remove the WorkDrive Sync app data after moving to WorkDrive TrueSync
Step 1: Disconnect the WorkDrive Sync app from your computer
- Click the WorkDrive icon in the system tray or menu bar. A small screen will open.
- Click the Settings icon and select Preferences.
- Select the Account menu.
- Select Disconnect Computer, then click Yes to confirm.
Step 2: Uninstall the WorkDrive Sync app
Step 3: Remove files from the sync folder
- Open the Run command. Type "cmd" and press Enter to open the command prompt.
- Copy and paste the following lines into the command prompt, one at a time, pressing Enter after each line:
icacls "<sync folder path>" /remove Everyone
icacls "<sync folder path>\*" /remove Everyone
Replace <sync folder path> with your actual WorkDrive Sync folder path in the above lines.
Sample sync folder path: C:/Users/James/Zoho WorkDrive - Go to your user profile (C:/Users/<username>), then right-click the Zoho WorkDrive sync folder and delete it to remove its data.
- Open your Terminal app (located at Applications>Utilities>Terminal).
-
Copy and paste the following lines into the Terminal, one at a time, pressing Return after each line:
sudo chflags -R nouchg "<sync folder path>"
sudo chown "$USER" "$HOME"
sudo chown -R "$USER" "<sync folder path>"
sudo chmod -RN "<sync folder path>"
chmod -R u+rw "<sync folder path>"
Replace <sync folder path> with your actual WorkDrive sync folder path in the above lines.
Sample sync folder path : /Users/James/Zoho WorkDrive
Enter your computer user's password (not your WorkDrive Sync password) after entering the first command. The password field in the terminal will remain blank as you type your password. Press Return once you enter the password. - Go to your user profile (/Users/<username>), then right-click the Zoho WorkDrive sync folder and delete it to remove its data.
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